Residence Inn West Palm Beach Downtown/CityPlace Area

455 Hibiscus Street33401West Palm BeachUSA
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About Residence Inn West Palm Beach Downtown/CityPlace Area

Located near the Palm Beach County Convention Center and CityPlace, the Residence Inn West Palm Beach Downtown is a three-star hotel with 24-hour fitness and business centers and an outdoor pool.

Accommodation options include pet-friendly studios and one/two-bed suites, each unit featuring seating areas, full kitchens with dishwashers, and desks. For entertainment, there’s premium cable/movies and free Wi-Fi.

Facilities at this extended stay hotel include meeting and conference space, tennis courts, coin-op laundry, and valet parking (fee). Lobby services include a safe-deposit box and free newspapers and hot drinks.

Rates include a hot breakfast. Plus, the hotel has an on-site convenience store, as well as a grocery shopping service. Nearby restaurants include Tin Fish Clematis and Table 26.

The Residence Inn West Palm Beach Downtown is a 15-minute walk from the Norton Museum of Art and within five miles of Palm Beach Zoo and Palm Beach International Airport.


455 Hibiscus Street, 33401, West Palm Beach, FL, USA
Telephone: +1(561)6538100 | Fax: +1(561)6538080 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • Pets allowed
  • Restaurant
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Kitchen / Kitchenette
  • Microwave
  • Room safe
  • Satellite TV
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Good quality studios and suites

The accommodation here is consistently rated highly. Guests find both the studios and the suites clean, comfortable, and modern. There seems to be more than enough room to spread out a little and guests have appreciated the convenience of having a full kitchen.

Good choice of facilities

Previous guests have not found themselves short of anything here, commenting that everything you need is on-site. The leisure amenities, in particular, have been a highlight for many guests. This is a relatively new hotel so hasn’t had much chance to age but maintenance appears to be good nonetheless.

Enjoyable breakfast buffet and extras

The free breakfast here is rated as above average by guests, with both the quality and choice of items appealing. Guests have also appreciated the convenience store and the grocery shopping service, feeling that both add a layer of convenience to a stay here.

Negative Reviews

Parking situation could be better

Guests mention the lack of a self-parking option also finding the daily charge for valet parking on the high side. There is public parking in the area but guests haven’t always wanted to wander around the downtown area late at night.

Some noise from trains

A train track runs along one side of this hotel so perhaps unsurprisingly those guests who were allocated a room on that side were disturbed. The number of trains passing does appear to be limited but that may not make you feel any better should one wake you up.

A few bad eggs among the staff

Guests tend to agree that although the majority of the staff here is kind and helpful, a small number would benefit from some customer service training. Guests have reported some of the staff being everything from less than friendly to downright rude.

Rating Overview

Rating trivago Rating Index ® based on 828 reviews across the web
9.3 /10
  • Expedia
    9.4 /10
    9.5 /10
    8.0 /10
  • Other Sources
    8.2 /10
9.3 out of 10 based on 828 reviews