Hotel Mercure Vienna First

Desider Friedmann Platz 21010ViennaAustria
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About Hotel Mercure Vienna First

Steps from St. Stephen's Cathedral and the Hofburg Imperial Palace, the Hotel Mercure Vienna First offers stylish, smoke-free accommodations with free wi-fi.

Standard amenities in the 49 guest rooms include a mini fridge, comfortable workspace, air conditioning, and a flat-screen television. Privilege Rooms spoil guests with a minibar and Nespresso machine, while guests looking for a uniquely Viennese decor experience can book one of the hotel's MyRooms.

The Hotel Mercure Vienna First welcomes travellers with a 24-hour front desk, concierge services, and an airport shuttle.

The bistro is open for breakfast, lunch, and dinner. Guests can also unwind with an afternoon cocktail or nightcap in the bar.

Attractions within walking distance include the State Opera House, Kunsthistorisches Museum, and the Graben shopping district. The Hauptbahnhof railway station is within two miles, and the Wien Schwechat Airport is just over 11 miles.


Desider Friedmann Platz 2, 1010, Vienna, Austria
Telephone: +43(1)9058280 | Fax: +43(1)905828333 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • WiFi in rooms

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Very central location...

Guests rave about the hotel's location, noting that there are many good pubs and restaurants nearby and that it is within walking distance of the Hofburg Imperial Palace, Albertina Museum, St. Stephen's Cathedral, and much, much more. There are also two underground stations within a short walk, and the airport bus stop is just two blocks away.

Music-inspired decor hits all the right notes...

Most guests are thoroughly charmed by the hotel's unique, classical decor, which includes hallway carpets printed with the steps of the Viennese waltz. The rooms are generally described as similarly modern and fun, with comfortable beds and terrific rainshowers.

Friendly, helpful staff and very good coffee...

The staff are widely described as very friendly and efficient, eager to help tourists with their sight-seeing plans and to answer any questions guests may have. Many guests praise the breakfast buffet for the quality and variety of its pastries, eggs, meats, cheeses, breads and fresh fruit, as well as exceptionally good coffee.

Negative Reviews

Pack light...

The hotel is located in a pedestrian only area, and so it is necessary to carry your luggage for the last 30 metres over stones which make it difficult to pull wheeled bags along.

Some (don't) like it hot...

A few guests have reported issues with controlling the room climate, particularly during unusually warm days in late fall. Some also found opening the window let in too much street noise for a good night's sleep.

Be specific...

Several guests who accidentally tried to check in at the "wrong one" note that there are several Mercure hotels in the first district, including a larger Mercure property just down the street from the Mercure Vienna First.

Rating Overview

Rating trivago Rating Index ® based on 846 reviews across the web
8.8 /10
  • Expedia
    9.0 /10
    8.8 /10
    8.5 /10
  • Other Sources
    8.2 /10
8.8 out of 10 based on 846 reviews