Royal Wells Hotel

59 Mount EphraimTN4 8BETunbridge WellsUnited Kingdom
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About Royal Wells Hotel

Royal Wells Hotel is located in the spa town of Turnbridge Wells, is a short walk from the town centre and offers views of Turnbridge Wells Common.

Room choices include single, double, family, and suites. All rooms are en-suite with either a roll top bath or large copper tub. All rooms offer direct dial telephones, flat screen TVs, a work desk, free Wi-Fi, and tea and coffee making facilities.

The Royal Wells offers room service, a 24-hour reception welcome, in-house laundry service and provides free, limited parking for hotel guests.

Guests may choose to eat at the new Brasseries restaurant, the Beau Nash pub, or the Library Bar. Breakfast is included in the room rate.

The hotel is convenient for travellers, being located right off the A26, only half an hour from London, and less than a mile from Turnbridge Wells Station.

Contact

59 Mount Ephraim, TN4 8BE, Tunbridge Wells, United Kingdom
Telephone: +44 1892511188 | Fax: +44 1892511908 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Laundry service
  • Non-smoking rooms
  • Pets allowed
  • Restaurant
  • Washing machine
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • WiFi in rooms

Accessibility

  • Accessible parking

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

The staff makes the difference.

The staff at The Royal Wells makes all the difference in the stay. They are friendly and helpful when answering requests, but also prompt and efficient when dealing with concerns or complaints. The staff gives attention to every detail to make for a relax

No longer the ugly duckling.

The hotel has recently undergone a refurbishment throughout and the change has been dramatic. The new look is fresh and classy and the modern amenities a welcome change from the old, tired look.

An excellent breakfast.

Many hotels seem to think of breakfast as an afterthought, but the included meal here is one that guests rave about. The fresh ingredients and delivery of a hot meal is great, but having so many choices is the big appeal.

Negative Reviews

More training needed.

While the refurbishment is a welcome, any change comes with some issues. The main issue here is that the new staff isn't quite used to the new rules and formats, especially in the restaurant. Newer staff members are slower to respond to requests and conce

Noise from all around.

There is a lot of noise which can be heard in the rooms, especially from the busy pub located within. Also, on nights when the hotel is hosting a special occasion, the party noise can be heard all over the hotel. Then, there are the exhaust fans which are

Little details.

While overall the stay is a positive experience, there are some problems of size with the beds and TV. Plus, many experience slow Wi-Fi or weakened strength in the rooms.

Rating Overview

Rating trivago Rating Index ® based on 555 reviews across the web
8.4 /10
  • ebookers.com
    8.5 /10
  • Other Sources
    8.0 /10
8.4 out of 10 based on 555 reviews