Cascades Hotel

Po Box 70316Sun-CitySouth Africa
Hotel
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About Cascades Hotel

Cascades Hotel is a family-oriented resort situated in Sun-City that features a nightclub, two restaurants, a casino, an outdoor swimming pool, a spa and a golf course.

Non-smoking rooms feature a television, minibar, coffee and tea facilities and toiletries.  Turndown service and daily housekeeping is also available.  Comfortable beds with luxurious bedding and pillows provide a comfortable sleep while soundproof walls keep the noise out.

Services and amenities offered at the hotel include free valet parking, children's club, a games room, tennis courts and complimentary Wi-F.  The tastefully-decorated and comfortable public spaces provide guests with relaxing spaces to socialise with other guests or simply relax without having to stay in the confines of their room.

The Peninsula in a fine dining restaurant featuring a wide range of international cuisine at breakfast, lunch and dinner.  The Santorini features Mediterranean and vegetarian meals.  Cocktails are enjoyed at Vistas Bar, 24-hour room service is available and a complimentary breakfast is served each morning.

Cascades Hotel is located close to Lost City, Pilanesberg National Park, Mogwase Shopping Centre, Pilanesberg Game Reserve and Rustenburg.

Contact

Po Box 7, 0316, Sun-City, South Africa
Telephone: +27(14)5575840 | Fax: +27(14)5573447 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Casino
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Direct beach access
  • Doctor on site
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Massage
  • Sauna
  • Solarium
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' playground

Arrival / Departure

  • Check-in: 12:00

Positive Reviews

Beautiful, Peaceful Surroundings

The spectacular views surrounding Cascades are visible from the guest rooms and most other areas around the property.  Guests also reported that the peaceful sounds of birds chirping and the sound of a waterfall can be heard around the hotel and these two things combined make for a very relaxing experience.

Five-star Breakfast

The breakfast served each morning is amazing with many fresh, expertly-prepared, delicious items to choose from.  Guests also reported that the service in the restaurant is excellent and the option to eat on the beautiful terrace is available on nice days.

Excellent, Well-maintained Facilities

Some guests reported that there is some noise around the hotel at times and it comes from loud fans and air conditioning units, guests partying in nearby rooms and the sound of conversations, footsteps and doors opening and closing in the corridors.

Negative Reviews

Slow and Unwelcoming Check-in

Guests reported that check-in at Cascades is slow and inefficient.  The staff require some extra training in dealing with guests because they are unresponsive to issues, they have trouble dealing with bookings, they seem uncaring towards guests concerns and they are very slow at delivering any services.

Unkempt and Lacking Rooms

Guests reported some issues with the guest rooms including chipping paint on walls and doors, malfunctioning air conditioning units, damp carpet, old and tattered furniture and basic amenities that hardly work properly.

There is Some Noise Around the Hotel

Some guests reported that there is some noise around the hotel at times and it comes from loud fans and air conditioning units, guests partying in nearby rooms and the sound of conversations, footsteps and doors opening and closing in the corridors.

Rating Overview

Rating trivago Rating Index ® based on 512 reviews across the web
8.2 /10
  • Other Sources
    8.1 /10
8.2 out of 10 based on 512 reviews