Meliá Santiago de Cuba

Ave. Las Americas y Calle M, Reparto Sueño-Santiago de CubaCuba
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About Meliá Santiago de Cuba

Situated in Santiago de Cuba, Meliá Santiago de Cuba offers scenic city and mountain views. It’s a 15-minute drive from Antonio Maceo Airport.

Air-conditioned rooms have LCD satellite TVs, minibars and safes. Standard rooms and suites are available with city and mountain views. Certain rooms have free Wi-Fi and coffee/tea makers. The Level section offers exclusive, personalized service.

Lounge at one of three pools, including a children’s pool. Relax at the Jacuzzi and sauna or workout at the gym. Enjoy an evening of music and live shows at Santiago Café disco.

There’s a range of bars and restaurants onsite including a buffet style, Italian and Barbeque. Splurge on 24-hour room service and enjoy cocktails at the pool and lobby bar.

Meliá Santiago de Cuba is two kilometres from Metropolitan Cathedral and Padre Pico, one of the city’s most well known streets. The Sierra Maestra mountain range is four kilometres away.


Ave. Las Americas y Calle M, Reparto Sueño, -, Santiago de Cuba, Cuba
Telephone: +53 22647777 | Fax: +53 22647979 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Doctor on site
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • Hypoallergenic bedding
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 12:00

Positive Reviews

Nice property with clean, functional rooms.

Meliá Santiago de Cuba is a beautiful property. It has a lovely, spacious lobby and lobby bar with a grand piano; a real bonus, it’s open 24 hours. Guestrooms are large, clean and comfortable with beautiful views of the city and mountains. The minibar is well stocked with cold beverages, which is very much appreciated in such hot weather!

Good location and amenities.

While the hotel isn’t located centrally, it’s easy to locate and very close to the city centre. Due to its location and size, it offers lovely scenic views. There are plenty of taxis out front to take you into town and sightseeing and free parking if you rent a car. Additionally, there are many dining options; the Italian restaurant is tasty, the buffet offers a wide selection, and room service and drink prices are very reasonable. Worth noting, views from the top floor Bello Bar are stunning. Another bonus is the large pool area and separate children’s pool. There are other services offered, including a pharmacy, a number of small shops and a money exchange, which add to the overall positive experience.

Welcoming staff.

Staff at the front desk and in guest services is friendly and polite, always smiling and attentive so that your stay is enjoyable.

Negative Reviews

Poor Wi-Fi.

You have to pay for Wi-Fi and even then, it’s slow at best. The lobby is your best bet to get service.

Dated décor.

The hotel is dated and needs a refresh. Rooms are Okay but need some TLC, especially the bathrooms.

Very average hotel.

Although rated four stars, most aspects of Meliá Santiago de Cuba are average. Service is fine but not overly friendly or helpful. Restaurants offer limited choice and average quality food. It’s acceptable for Cuba but certainly not spectacular.

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Rating Overview

Rating trivago Rating Index ® based on 354 reviews across the web
8.2 /10
  • Other Sources
    8.3 /10
8.2 out of 10 based on 354 reviews