The Chapter House

9-13 St John StreetSP1 2SBSalisburyUnited Kingdom
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About The Chapter House

The Chapter House is a family-run, four-star bed and breakfast located in the centre of Salisbury and set in a building which was built in 1662.

Each room is individually decorated and includes free Wi-Fi, complimentary toiletries and bottled water, TV, tea and coffee making facilities. Some rooms feature a bathtub, original stone fireplace and four-poster bed.

A business centre, meeting rooms, and free newspapers are available. Free Wi-Fi is also provided in the public areas.

A complimentary breakfast is served each morning. The in-house restaurant, Chapter 69, serves British cuisine and is open for lunch and dinner. There is also a bar/lounge and cafe within the building.

The Chapter House is a 10-minute walk from Salisbury Cathedral and the Salisbury and South Wiltshire Museum. The Old Sarum can be reached in 10-minutes by car or 20-minutes with public transport.


9-13 St John Street, SP1 2SB, Salisbury, United Kingdom
Telephone: +44(1722)412028 | Fax: +44(1722)341462 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Non-smoking rooms
  • Restaurant
  • Terrace
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Internet
  • Ironing board
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Charming and convenient location.

Located in the centre of town, guests found it convenient to explore Salisbury and access shops, cafes, restaurants and other attractions on foot. The famous Salisbury Cathedral and the Salisbury and South Wiltshire Museum are within easy walking distance

Charming and comfortable old building.

The building is over 400 years old and the hotel has an old charm and pleasant atmosphere. The rooms are well appointed with beautiful furnishing and are clean and comfortable.

Friendly and attentive service.

Many guests found the hotel staff to be friendly and attentive. Staff were responsive to guests’ requests and queries, and sought to make them feel welcome.

Negative Reviews

Poor bathroom facilities.

Some guests commented that the standard of cleanliness was disappointing particularly in the bathroom. Some bathrooms were found to be dirty, mouldy and in need of refurbishment as the tiles were cracked. The water pressure was weak at times and the hot w

Slow or understaffed service.

Some guests reported long delays at being served by both reception and restaurant staff. The service was either slow or the hotel understaffed. Service at the bar and restaurant was a particular source of complaint. Guests experienced long waiting times b

Noisy evening environment.

The hotel is situated on busy road and in the main hub or town. Guests reported being disturbed by the sound of traffic, pedestrians on the street, as well as the loud sounds of music and guests socialising in the pub. Ear plugs are advised.

Rating Overview

Rating trivago Rating Index ® based on 1063 reviews across the web
8.7 /10
  • Expedia
    9.4 /10
    9.3 /10
    9.0 /10
  • Other Sources
    7.7 /10
8.7 out of 10 based on 1063 reviews