Phoenix Inn Suites South Salem

4370 Commercial Street SE97302SalemUSA
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About Phoenix Inn Suites South Salem


4370 Commercial Street SE, 97302, Salem, OR, USA
Telephone: +1(503)5889220 | Fax: +1(503)5853616 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 16:00

Positive Reviews

Lovely breakfast starts the morning off right

The breakfast here receives high accolades as being tasty, filling, and along the lines of what you'd get at a family member's home. Its preparation and presentation show off culinary skills as well as personable warmth, and is something that further makes staying here such a delight.

Staff makes you feel like old and dear friends

Everyone has a such a bubbly and polite personality that you feel like old friends meeting up again. The staff is very attentive, and prompt with their replies and assistance. They take time to get to know a bit about you, and see to it you have a wonderful time.

Rooms and location all add up to a great stay

Rooms at Phoenix Inn Suites South Salem are everything expected and hoped for. They're spacious and charming, and well worth the pricing and decision to stay there. The location is just as nice, putting you right near downtown shopping and entertainment.

Negative Reviews

Hotel needs better housekeeping and maintenance

Housekeeping and maintenance are sometimes lacking, with requests needing to be repeated, or ultimately left ignored. Some of the conditions are a bit run down, so more attention to detail is appreciated.

Tobacco smells permeate in non-smoking rooms

Although it's not the hotel's fault if guests ignore non-smoking rules, the remnants and smells still linger. The inn needs to take better measures removing the odors before new guests check in.

Nothing else negative to say about this lodging

No other negative opinion has been expressed by the guests about these accommodations.

Rating Overview

Rating trivago Rating Index ® based on 1515 reviews across the web
8.4 /10
  • Expedia
    8.6 /10
    8.6 /10
  • Other Sources
    7.8 /10
8.4 out of 10 based on 1515 reviews