Best Western Royal Hotel

David PlaceJE2 4TDSaint HelierUnited Kingdom
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About Best Western Royal Hotel

Located near Springfield Stadium and the St. Helier Central Shopping Area, the three-star Best Western Royal Hotel features a rooftop terrace, and conservatory.

The 89 bedrooms boast individual décor and en-suite bathrooms with deep soaking tubs. Other amenities include flat-screen TVs, free Wi-Fi and tea-and-coffee facilities. Room service is available.

Facilities at the Best Western Royal Hotel include free limited on-site parking, meeting rooms, tour and ticket assistance and a 24-hour front desk. An airport shuttle service is available at extra cost.

Guests can dine at the AA Rosette Seasons Restaurant and the 27 Bar & Brasserie. Nearby options include Barro’s Tropical Bistro and Seven Angels Restaurant.

The hotel is less than two miles from Elizabeth Castle and the waterfront area. Gorey Harbour and the Durrell World Conservation Zoo are within six miles of the property.


David Place, JE2 4TD, Saint Helier, United Kingdom
Telephone: +44 1534873006 | Fax: +44 1534768804 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Excellent rooms

Guests describe the hotel’s bedrooms as spacious and tastefully decorated Many seem to have been recently refurbished, so you’ll find everything is looking good The amenities are well maintained and the beds are comfortable.

Helpful staff

The staff at the Best Western Royal Saint Helier offer an exceptional level of customer service Reviews indicate that you’ll find each member of the team is friendly and helpful Nothing seems too much trouble and it’s rare to find them without a smile on their face.

Repeat visitors

One thing that makes a hotel stand out is the number of guests who return for a second visit Reviews indicate that many of the guests here have visited before Furthermore, numerous guests say they would be happy to return.

Negative Reviews

No air-conditioning

Some guests comment that the hotel bedrooms could do with air-conditioning units, particularly the smaller ones which can get a little stuffy in the warmer months Although the windows do open, you might find yourself heading to reception to borrow a fan.

Wi-Fi can be a little hit and miss

Although free Internet is advertised as a perk of the hotel, some guests found it tricky to connect while they were in their rooms It doesn't seem to be an issue in the lounge, but might still prove frustrating if you wanted to work or access emails in your room.

Some issues with hot water

Although guests are generally able to enjoy a hot shower, there does seem to be an intermittent issue causing there to be no hot water or poor water pressure It’s not much fun if problems kick in halfway through taking a shower.

Rating Overview

Rating trivago Rating Index ® based on 569 reviews across the web
8.3 /10
  • Expedia
    8.2 /10
    7.9 /10
    8.4 /10
  • Zoover
    8.0 /10
  • SuperBreak
    6.0 /10
  • Other Sources
    8.6 /10
8.3 out of 10 based on 569 reviews