Now Jade Riviera Cancún

Unidad 26 Manzana 20 Lote 1-1 Sm.377580Puerto MorelosMexico
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About Now Jade Riviera Cancún

Now Jade Riviera Cancún is a five-star all-inclusive beachfront resort featuring a full-service spa, fitness facilities and onsite shopping. The hotel is a little over one and a half miles from Puerto Morelos Town Square.

Each of the 550 air conditioned rooms contains blackout drapes, a free minibar, a coffee/tea maker, a laptop compatible in-room safe and a ceiling fan. In-room entertainment consists of a LCD TV with cable access, an iPod docking station, a mp3 docking station and free Wi-Fi. The private bathrooms feature jetted bathtubs, bidets and designer toiletries.

Now Jade Riviera Cancún features a sauna, two outdoor tennis courts, a garden, hair salon, business center and nightclub.

This Art Deco resort has seven onsite restaurants, a coffee shop, two swim-up bars and three lounges.

The hotel is six miles away from Crococun Zoo and Dr. Alfredo Barrera Marine Botanical Garden. A golf course is right next door.


Unidad 26 Manzana 20 Lote 1-1 Sm.3, 77580, Puerto Morelos, Mexico
Telephone: +52(998)8728888 | Fax: +52(998)8728894 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Direct beach access
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel bar on the beach
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Wheelchair accessible

For children

  • Childcare / Babysitting
  • Kids' club
  • Kids' playground
  • Organised activities for kids

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Very sociable and polite members of staff on hand

The staff are very considerate to your needs. Reception staff check you in and out very quickly and efficiently. The housekeeping team is very thorough in maintaining hygiene and seem to take pride in their job.

Great spot right next to the beach

The hotel is close to very many restaurants, pubs and shops. The beach is just a short walk away and there are three outdoor pools onsite. The hotel offers good value for money as everything you need is within a reasonable distance.

Restaurant offers high quality food and service

The service at the restaurant is exceptional and the food and drinks both top notch. The wait staff are always attentive and eager to please and go out of their way to ensure you have a pleasurable dining experience.

Negative Reviews

The pools and other public areas can get crowded

During peak seasons some guests have complained that the hotel gets too busy and the pools and other public areas are swarming with too much activity.

Sound insulation in the hotel's rooms is poor

A number of guests complained about the walls which appeared to be too thin. Noise from television sets and loud conversations or noisy neighbours carried easily from room to room and those who were light sleepers could not have a peaceful night's sleep.

Sections of the beach is not very hygienic

Some guests felt that the beach was rather dirty and littered. In some areas the beach was covered with seaweed thus making guests avoid it. At times the water could get a bit murky and dirty and this apparently gets worse as the day progresses.

Rating Overview

Rating trivago Rating Index ® based on 6260 reviews across the web
8.3 /10
    4.0 /10
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    8.7 /10
8.3 out of 10 based on 6260 reviews