Smy Puerto de la Cruz

Avenida Marqués de Villanueva del Prado38400Puerto de la CruzSpain
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About Smy Puerto de la Cruz

Minutes from the gorgeous Tenerife beach, Hotel Hotel Puerto de la Cruz is a wonderful spot to enjoy the pleasures of the Mediterranean. Popular destinations like Mount Teide, downtown Hotel Puerto de la Cruz and the Church of Our Lady of the Rock of France.

Each room comes standard with Wi-Fi (surcharge), climate control, minibar and safe (surcharge), phone, satellite television, balcony with city or pool views, desk and hairdryer.

Guests of the hotel can enjoy two outdoor pools, babysitter, 24-hour reception, arcade/games room, laundry service, tennis court, courtesy Wi-Fi, playground, free carpark and accessibility options.

The Hotel Hotel Puerto de la Cruz offers buffet-style dining featuring local and Asian cuisine in the main restaurant, a coffee shop, pool bar and a dance club open every night.

The hotel is a ten minute walk from the Botanical Gardens, shopping at The Martianez Pyramids and Sala Timanfaya.


Avenida Marqués de Villanueva del Prado, 38400, Puerto de la Cruz, Spain
Telephone: +34 922384011 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Hotel bar
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Desk
  • Free WiFi in rooms
  • Hairdryer
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Kids' playground

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Live entertainment from your hotel.

Generally when you’re on holiday, you don’t want to limit yourself to the hotel’s gravitational pull. However, if you’re looking for something to do, there are plenty of entertaining activities in and around the hotel, including tennis courts, a games room, two bars and nightly entertainment.

A bundled deal.

Travelling always comes with some major and minor expenditures. Whether trying to save a little money along the way or just seeking to avoid the hassle of a dozen little purchases, you may wish to try Hotel Puerto de la Cruz’s inclusive packages. A bundled deal takes the guess work out of your holiday fun.

Upper level rooms let you take it all in.

From atop the hotel, the coast of Tenerife really comes alive. Many of the top floor rooms offer balconies with stunning views of the city and the nearby shore. Each day, you can enjoy a cup of tea or coffee and watch the sun rise over the lovely blue waters of the Mediterranean.

Negative Reviews

Free Wi-Fi is only available in the commons.

Even though the hotel offers complimentary Wi-Fi in the lobby area, they don’t extend this service to the rest of the rooms or the upper floor pool. The hotel does provide wireless service in the rooms, but it’s pay-per-day only.

Rooftop pool can be difficult to access.

At the hotel, you’ll have access to two separate pools, the downstairs and the upstairs pools. The upstairs pool is definitely the quieter of the two, but guests have noted that the bar is only open seasonally, so beverages (including water) are a long walk away. Other visitors noted that those with mobility issues may have trouble accessing the top pool.

Small fees can add up (even with all-inclusive).

On average, when you shell out for an all-inclusive package at a hotel, you expect it to include everything. This isn’t necessarily the case at Puerto de la Cruz. Unfortunately, some features like the safe and minibar, as well as higher end cocktails aren’t included in the “all-inclusive” bundle.

Rating Overview

Rating trivago Rating Index ® based on 664 reviews across the web
7.5 /10
  • Expedia
    7.6 /10
    8.0 /10
  • Catch it
    7.1 /10
    7.5 /10
  • Zoover
    6.6 /10
  • Other Sources
    7.6 /10
7.5 out of 10 based on 664 reviews