Be Live Experience Orotava

Avenida Aguilar y Quesada 338400Puerto de la CruzSpain
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About Be Live Experience Orotava

Be Live Experience Orotava is a 4-star resort that features a restaurant, an outdoor pool and a central location close to the beach in Puerto de la Cruz

Non-smoking guest rooms feature a balcony, minibar, air conditioning, cable television, hair dryer and a safe.

Some of the services and amenities offered at the hotel include complimentary Wi-Fi, 24-hour front desk, laundry facilities, sun terrace, billiards tables, a solarium and luggage storage.

La Cascada is a buffet restaurant that serves local dishes, La Rotonda is a bar located in the lobby and Fiorentina is an a la carte restaurant that specializes in Italian cuisine.

Be Live Experience Orotava is located close to Sitio Litre Garden, Loro Parque, Lago Martianez Swimming Pools and Casino Puerto de la Cruz.  The island's main port of Santa Cruz Tenerife is forty kilometres away and there is golfing nearby.

Contact

Avenida Aguilar y Quesada 3, 38400, Puerto de la Cruz, Spain
Telephone: +34 922368860 | Fax: +34 922388872 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Conference rooms
  • Deck chairs / Sun loungers
  • Doctor on site
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Friendly and Accommodating Staff

Staff members at Be Live Experience Orotava are very friendly and interactive with guests. They are always smiling and asking questions and helping out in any way they can. Guests reported that staff are quick to fix mix-up with rooms, they help guests when there are issues such as lost luggage and when they need suggestions on what to see and do in the area.

Amazing Breakfast with Lots to Choose From

Breakfast is served in a very large, comfortable dining room, there's a lot to choose from and there are items available for every taste. The food is delicious, well-prepared, healthy and filling and the choices are varied every day.

Guest Rooms are Very Quiet and Clean

Guest rooms are cleaned every day by friendly and thorough housekeeping staff and the walls must be soundproof because the rooms are very quiet. Guests also reported that the beds are comfortable, the bathrooms are large and the views are lovely.

Negative Reviews

Meals are of Poor Quality

Meals served at Be Live Experience Orotava are poorly-made and poorly presented. Guests reported that hot items are served cold and staff simply tell you to use the microwave if you're not happy. Also reported was repetitive meals and a lack of choices.

Guest Rooms are Small and Unkempt

Guests reported that the rooms are more likened to a closet and that there are other issues such as dated decor, burnt out light bulbs, burn holes in the carpet, stained sheets and blankets, mould in the bathroom, uncomfortable beds and malfunctioning air conditioning units.

Staff is Slow and Unaccommodating

Some guests reported that there is a long wait to be checked in and that the room they booked was not available when they arrived. Despite having booked rooms in advance, guests reported that the staff didn't seem to care and did nothing to try and accommodate them.

Rating Overview

Rating trivago Rating Index ® based on 637 reviews across the web
7.5 /10
  • Expedia
    7.6 /10
  • Catch it
    7.4 /10
  • Hotels.com
    7.8 /10
  • Zoover
    7.5 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    7.5 /10
7.5 out of 10 based on 637 reviews