Occidental Jandía Playa

Sancho Panza, s/n35625Playa de JandiaSpain
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About Occidental Jandía Playa

Occidental Jandía Playa is a family-friendly hotel situated is Pajara near Jandia Beach that features an indoor pool, spa, restaurant and nightclub.

Non-smoking guest rooms feature a balcony, minibar, satellite television, hair dryer and safe.  Room service and in-room massages are available.

The hotel offers airport shuttle, childcare services, 24-hour front desk, currency exchange, tennis court, pool table, fitness centre, bicycle rental, playground, tour desk and laundry facilities.  The spa has a sauna and hot tub and offers a wide range of treatments.

A complimentary breakfast is served each morning and buffet restaurant Corralejo serves meals throughout the day, snack bar Morro Jable serves breakfast and lunch, Restaurant Placeres Canarios serves dinner only, Barlovento is a bar overlooking the pool and Tuineje is a cosy lounge.

Occidental Jandía Playa is located close to Janida Lighthouse, Morro del Jable, Sotavento de Janida Beach, Costa Calma Beach, Cofete Beach and La Pared Beach. Windsurfing and snorkelling can be enjoyed in the area.

Contact

Sancho Panza, s/n, 35625, Playa de Jandia, Spain
Telephone: (3497) 192-8021 | Fax: +34(928)542626 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Hotel bar
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Organised activities
  • Outdoor swimming pool
  • PC with internet
  • Pool bar
  • Porter service
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Desk
  • Fan
  • Flatscreen TV
  • Free WiFi in rooms
  • Hairdryer
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' club
  • Kids' playground

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 12:00

Positive Reviews

Hotel has Excellent Facilities and Entertainment

There's so much to do around the hotel and the facilities are well-looked-after. The swimming pool is beautiful and warm and the pool bar has everything guests need for an afternoon poolside. The nightly entertainment is provided by the hotel animation and they're fantastic and put on a great show suitable for all ages.

Fantastic Staff Who Love their Jobs

Upon arrival, staff members escort guests right to their rooms and this is the first taste of friendly, light-hearted service that continues during an entire stay. Guests reported that the bar staff are experts at mixing drinks and at becoming familiar with customers orders so they have them ready when by the time they're seated. Guests even reported that the management team meets and greets with guests and the hotel is very well-organized.

Restaurants Serve a Wide Variety of Delicious Food

The food served at Barcelo Jandia is high-quality and there is lots to choose from. It is also freshly-prepared, well-presented and served in a timely manner.

Negative Reviews

Lack of Communication from Management to Staff

Some staff members don't seem to be trained in customer service and when issues arise, they often don't know the proper procedure to follow to rectify them. Guests also reported that staff don't seem to care about the well-being of guests and they're impatient and rude when dealing with them.

Repetitive and Poor-Quality Food

The same meals are served every day, there is little to choose from and what's available is bland Guests reported receiving overcooked and undercooked items, meals that were frozen and reheated, hot items served cold and watered down drinks.

Guest Rooms are in Need of Some Care

Guests reported that the rooms are warm and stuffy due to poor air conditioning, the decor and furnishings are outdated, the walls are thin and don't filter outside noise and the Wi-Fi hardly works.

Rating Overview

Rating trivago Rating Index ® based on 3685 reviews across the web
8.1 /10
  • ebookers.com
    7.8 /10
  • Other Sources
    8.1 /10
8.1 out of 10 based on 3685 reviews