Extended Stay America - Phoenix - Biltmore

5235 North 16th Street85016PhoenixUSA
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About Extended Stay America - Phoenix - Biltmore

Boasting an outdoor swimming pool and hot-tub plus free Wi-Fi throughout and free parking, Extended Stay Deluxe Phoenix-Biltmore offers modern, affordable long stay lodgings off the Piestewa Freeway in the north-eastern suburbs of Phoenix, Arizona. Camelback Road’s restaurants are one block away.

Colourful, air-conditioned rooms with en suite bathrooms and free local calls feature flat-screen cable televisions, ironing equipment and well-equipped kitchenettes.

Conveniences at this pet-friendly property comprise a launderette, lift, fitness suite, 24-hour reception, free wireless printer, vending machines and complimentary weekly housekeeping. Kids can stay free.

A free grab-and-go breakfast is provided. Eateries situated within half-a-mile include steakhouses and diners plus seafood, bar-grill, Greek and Japanese restaurants.

Non-smoking Extended Stay Deluxe Phoenix-Biltmore is about 15 minutes’ drive from the Arizona State Capitol museum in downtown and Phoenix Zoo. Biltmore Fashion Park mall is two miles away. About 15 miles away, ice hockey fans can cheer on the Arizona Coyotes at the Gila River Arena.


5235 North 16th Street, 85016, Phoenix, AZ, USA
Telephone: +1 6022656800 | Fax: +1 6022651114 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Car park
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub


  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Shared facilities and well-equipped rooms praised

Reviewers were upbeat about shared amenities like the handy on-site launderette and the pleasant outdoor swimming pool with hot-tub. The rooms were often described as spacious, comfy and clean. Those on extended stays enjoyed the fully-equipped kitchenettes, where they could prepare light meals. Budget-conscious reviewers frequently felt they got decent value for money thanks to the usually inexpensive room prices. Several guests mentioned that their rooms were quite quiet.

Suburban Phoenix location near dining options

It appealed to diners that this hotel's location in the north-eastern Biltmore suburb of Phoenix was so close to lots of places to eat to suit all tastes and budgets. There were also handy bus stops, petrol stations and shopping options nearby. Drivers said the direct access to the Piestewa Freeway made it straightforward to get to beauty spots, sports arenas, museums, arts venues, shopping centres, casinos, golf courses and the airport. The free parking was another plus.

Customer service praised

Travellers often said they dealt with pleasant, professional and obliging members of staff who provided a swift check-in and great customer care. Animal lovers liked the pet-friendly policy.

Negative Reviews

Occasional security concerns

Several visitors sometimes voiced mild security concerns prompted by the sight of possible non-guests hanging around in parts of the property.

Cleanliness and maintenance complaints

Pet odours and food smells plus stained linens and bathrooms that could have been more comprehensively cleaned were among the minor cleanliness issues faced by travellers in certain rooms. It disappointed some critics that the free housekeeping only came once a week. Maintenance grumbles focussed on dated decor, tired-looking furniture and ineffective air-conditioning.

Mixed views about complimentary breakfast

The simple breakfast of coffee, fruit and muffins appealed to many guests, but some critics claimed it was lacking in food and drink options.

Rating Overview

Rating trivago Rating Index ® based on 1342 reviews across the web
7.3 /10
  • Other Sources
    7.3 /10
7.3 out of 10 based on 1342 reviews