Hotel Mall Palace

The Mall, Opp. Ropeways248179MussoorieIndia
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About Hotel Mall Palace

Set on a hill in Mussoorie, overlooking the picturesque Doon Valley, Hotel Mall Palace is strategically positioned on the bustling Mall Road, which is lined with shops and dining options. This relaxed hotel features a rooftop terrace and a multi-cuisine restaurant.

The rooms are equipped with cable TVs, desks, and en-suite bathrooms with free toiletries. Some rooms have balconies or terraces with valley views, while upgraded rooms add sitting areas.

Hotel Mall Palace has conference facilities and a travel desk that can help in arranging local tours and car rental. Wi-Fi access and parking are free of charge.

Specialising in regional Indian dishes, the on-site restaurant is open for breakfast, lunch, and dinner. Room service is also available. The top-rated Cafe By The Way, serving exquisite coffees and light fares, is a seven-minute walk away.

The Ropeway to Gun Hill, where visitors can gaze over sweeping views of the majestic Himalayan range and the Doon Valley, is just a minute walk from the hotel.

Contact

The Mall, Opp. Ropeways, 248179, Mussoorie, India
Telephone: +91(135)263 2097 | Fax: +91(135)263 2497 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Concierge
  • Conference rooms
  • Free WiFi in lobby
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Telephone
  • Television
  • WiFi in rooms

Arrival / Departure

  • Check-in: 12:00
  • Check-out: 9:30

Positive Reviews

Nice rooms with amazing valley views

The rooms are reportedly comfortable. Guests indicate that they are clean and spacious. The in-room amenities are also modern and high-class, according to reviews. Moreover, those who stay in rooms with private balconies report being very impressed with the views of the scenic Doon Valley and the nearby cable car.

Efficient staff service

Reviewers are very satisfied with the services of the hotel staff. They are said to promptly respond to guest requests. Visitors also note that hotel staff are willing to carry their luggage from the parking area, just to minimise the hassle.

Stable hot water supply

Visitors are delighted that the well-maintained bathrooms have excellent showers and round-the-clock hot water supply. They are able to enjoy a nice, hot shower any time of the day.

Negative Reviews

Pedestrian-only location

Since the hotel is located in the vibrant Mall Road area, travellers say they have to walk steep flights of stairs to get to the hotel. Vehicles are not allowed in the area, and the parking lot is reportedly quite far from the hotel.

Limited Wi-Fi connectivity

Wi-Fi is reported to be available within the reception area only. Guests find it inconvenient that they have to be in the lobby area every time they have to access the Internet.

Few TV channels

Guests are disappointed with the TVs provided in the rooms, complaining there are not enough channels available. Some even find that they can't access any channels at all. They say better reception and upgrades in cable subscriptions are needed.

Rating Overview

Rating trivago Rating Index ® based on 513 reviews across the web
7.6 /10
  • Hotels.com
    6.0 /10
  • Other Sources
    7.7 /10
7.6 out of 10 based on 513 reviews