Hyatt Ziva Rose Hall

St. JamesMCJS12Montego BayJamaica
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About Hyatt Ziva Rose Hall

A five-star all-inclusive resort, the Hyatt Ziva Rose Hall sits on a private beach and within a 15-minute walk of the Montego Bay Convention Centre. Resort amenities include concierge services, nightly entertainment, and relaxation and activities pools.

Standard and ocean/garden view rooms offer furnished terraces, flat-screen TVs, deep soaking tubs, minibars, and Wi-Fi. Club level rooms are also available, as are swim-up, junior, and butler suites.

Facilities include a full-service spa, a hair salon, fitness facilities, tennis courts, event space, and free parking and airport transportation.

This hotel has five on-site restaurants serving up a variety of cuisines. Guests can also enjoy pub and cafe-style dining as well as private al fresco dining. Several bars offer a variety of options for guests who would like to enjoy a drink.

The Hyatt Ziva Rose Hall is a three-minute drive from Rose Hall Great House and within 15-minutes of Sangsters International Airport and the Aqua Sol Theme Park.

Contact

St. James, MCJS12, Montego Bay, Jamaica
Telephone: +1(876)9532800 | Fax: +1(876)6840097 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Convenience store
  • Deck chairs / Sun loungers
  • Direct beach access
  • Free WiFi in lobby
  • Gym
  • Hairdresser
  • Non-smoking rooms
  • Outdoor swimming pool
  • Pets allowed
  • Pool bar
  • Restaurant
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cosmetic mirror
  • Desk
  • Free WiFi in rooms
  • Room safe
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

A Sight for Sore Eyes

Honeymooning couples swoon at the sight of this resort's private, white-sand beach with boardwalk and butlers. Guests love the views over crystal-clear Caribbean waters. Parents appreciate the expansive landscaped grounds with family-friendly amenities. Golfers go nuts for the three scenic courses nearby.

Montego Bay Mates

Guests often leave this resort with a new pal or two. Popular recreation and entertainment staff make time to get to know guests personally and receive frequent shout-outs in reviews. Bar and pool staff leave an equally memorable impression on reviewers, who appreciate their approachable demeanour.

Free to Feast

With seven restaurants and six bars, this all-inclusive resort receives high praise from foodies. The ocean-side gourmet buffet restaurant is a top pick for guests, who make frequent mention of the scrumptious Caribbean specialties purveyed here. The Yakitori grill restaurant, FuZion, also gets rave reviews.

Negative Reviews

Shabby Standard Rooms

Though guests rave about some of this hotel's upgraded rooms, several have been disappointed by its standard ones. A few reviewers have groused about dilapidated furniture, grubby facilities and broken down amenities. Stained carpets are a recurring theme. As are bugs, but then this is the Caribbean.

Waterfront Woes

Many reviewers rate this resort's water sports equipment, but some have complained about the limited number of Hobie Cats and kayaks available. The staff who run the facility have come in for flak from several reviewers for being disorganised and overly pushy when upselling private tours.

Convoluted Check-In

From time to time a stay gets off to a bad start with complications at the front desk. New arrivals expecting a swift check in are sometimes shocked by the long and complicated process that can have guests waiting upwards of 15 minutes before receiving a room key.

Rating Overview

Rating trivago Rating Index ® based on 1415 reviews across the web
9 /10
  • Other Sources
    8.8 /10
9 out of 10 based on 1415 reviews