DoubleTree by Hilton Hotel Memphis Downtown

185 Union Avenue38103MemphisUSA
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About DoubleTree by Hilton Hotel Memphis Downtown

Three blocks from the historic Beale Street entertainment district, the DoubleTree by Hilton Hotel Memphis Downtown offers modern, smoke-free accommodations and a sparkling outdoor pool.

Standard guest room amenities include a flat screen cable television with premium channels, a comfortable work space, and the popular Sweet Dreams beds.

The DoubleTree by Hilton Hotel Memphis Downtown offers a business center, coin laundry, and fitness center. Valet parking is available for an additional fee.

Open for breakfast, lunch, and dinner, the TGI Friday's restaurant on site also provides room service.

Attractions within walking distance include the Orpheum Theatre, National Civil Rights Museum, and the FedEx Forum. The AutoZone Ball Park, home of the Memphis Redbirds, is directly across the street, and Sun Studio is within a mile. Graceland and the Memphis International Airport are about 10 miles away.

Contact

185 Union Avenue, 38103, Memphis, TN, USA
Telephone: +1(901)5281800 | Fax: +1(901)5258509 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Nightclub
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Internet
  • Ironing board
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Location, location, location

Guests rave about the hotel's location, which is just a few blocks from the popular Beale Street entertainment district. The AutoZone ball park is just across the street, and some guests can enjoy the post-game fireworks from their rooms. The Fed Ex Forum, Sun Studio, and the Peabody Hotel with its famous ducks are also nearby. Sightseers can also catch the Main Street Trolley, just a couple blocks away, or a Hop On Hop Off bus right outside the hotel.

Friendly, helpful staff..

The reception, housekeeping, and valet staff have received many positive reviews for their friendly and professional customer service. Guests also love the warm cookies and live piano music in the lobby.

Great bed and breakfast..

Many guests report a great night's sleep in the clean, comfortable, spacious rooms. The chef at the on site TGI Friday's receives many compliments on his eggs, and guests frequently recommend breakfast at the nearby Bon Ton Cafe as well.

Negative Reviews

Ready for renovation..

Guests often comment that the Doubletree Memphis Downtown is an older building, and describe the rooms as "tired" or "worn-out", with dated furnishings, carpet, drapery, and bathroom fixtures. Some unlucky guests had trouble with the aging plumbing or air conditioning systems during their stay. The energy efficient lighting is a bit too dim and "depressing" for some as well.

Mandatory valet parking..

Though most guests find the valet staff pleasant and professional, a few guests have been inconvenienced by a long wait or a long queue in the driveway when they were attempting to pull up and check in. Some also feel the rate is too high.

Housekeeping matters..

A few guests felt let down by the overall level of housekeeping in their rooms, or else found that their rooms were "skipped" entirely a few nights during their stay.

Rating Overview

Rating trivago Rating Index ® based on 3504 reviews across the web
7.7 /10
  • Other Sources
    7.6 /10
7.7 out of 10 based on 3504 reviews