Sempurna Resort

Jalan Tls 1, Taman Indera Sempurna25150KuantanMalaysia
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About Sempurna Resort

Sempurna Resort is a modern hotel boasting outdoor swimming pools and a children's water playground.

Each room at this hotel offers amenities such as free Wi-Fi, coffee and tea-making facilities, and TVs with satellite channels. All bathrooms feature both shower and bath facilities.

Sempurna Resort has its own volleyball courts and immaculately landscaped lawns. Special events can be held in the open-air Sempurna Hall, while the resort offers other meeting and banqueting facilities. A games room, featuring pool and table football, is available for guests to use.

The on-site Sempurna Cafe captures Malaysia's rich heritage, with Chinese, Indian, Malay, and Western cuisine all on the menu. The restaurant is open for lunch and dinner, with alfresco dining offered. Meanwhile, other restaurants in the area include Restoran Arif & Katering.

The resort is conveniently located just outside of the city centre, about ten minutes driving distance from K Pantai Sepat Beach and under twenty kilometres from the Mini Zoo at Taman Teruntum.

Contact

Jalan Tls 1, Taman Indera Sempurna, 25150, Kuantan, Malaysia
Telephone: +60(9)5173000 | Fax: +60(9)5173800 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Car park
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Restaurant
  • Terrace
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 15:00

Positive Reviews

Kids' pool

Many reviewers thought that the kids pool was a highlight at this hotel. They said that their children thoroughly enjoyed themselves in the water and under the play structures. Many described the kids pool as more of a miniature water park than a typical pool.

Friendly and welcoming service

Visitors had plenty of good things to say about the treatment they received from their hosts. They reported that the service at the hotel was held to an excellent standard.

Negative Reviews

Poor housekeeping

Guests were consistently let down by the housekeeping staff at this hotel. They said that they were unable to feel at ease in their rooms because of the amount of dirt that they found upon checking in. Many said that their vacation was ruined because of the terrible conditions at this hotel.

Terrible location

Disappointed reviewers found the hotel's location to be a bit strange. They said that it is surrounded by residential developments with little for visitors to see or do in the immediate area. The resort is also said to be a fair way away from Kuantan's main tourist area. As a result, reviewers felt isolated from anything outside the hotel.

In need of maintenance

Negative reviews frequently list maintenance issues as a problem at this hotel. According to the reviews, many of the rooms at the resort are not fully functional, with broken or damaged tiles, doors, and bathroom fixtures. This prevented many a guest from making full use of the facilities. Guests also thought that the aging and well-used TV sets needed an upgrade.