Hotel Novotel Krakow City West

ul. Armii Krajowej 1130-150KrakowPoland
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About Hotel Novotel Krakow City West

This 4-star hotel in the Polish city of Krakow is located four kilometres from the main square of the Old Town. Krakow-Balice international airport is a 15-minute drive away from Hotel Novotel Krakow City West.

The large rooms here are stylishly designed with contemporary wooden furniture, and include a desk and chair for business travellers. Each room is air conditioned, and comes with tea and coffee making facilities, a safe and a minibar.

The spacious lobby and library can be used to relax in outside of the rooms, and there is also a play area for children. Other facilities include a sauna and meeting rooms.

The Novo2 Restaurant serves international cuisine from lunchtime until evening, and the hotel bar is open from the morning and into the night serving refreshments and snacks.

Five kilometres from Hotel Novotel Krakow City West is the historic Royal Wawel Castle, and St. Mary’s Church is four kilometres away.


ul. Armii Krajowej 11, 30-150, Krakow, Poland
Telephone: +48(12)6226400 | Fax: +48(12)6226405 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Casino
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage


  • Accessible parking
  • Accessible paths / corridors
  • Wheelchair accessible

For children

  • Child / Baby cot
  • Kids' club
  • Kids' playground
  • Organised activities for kids

Arrival / Departure

  • Check-in: 14:00
  • Check-out: 11:00

Positive Reviews

Friendly staff provide excellent customer service

The quality of a hotel hinges on its staff, and at Novotel Krako´w City West you will feel welcome from the moment you arrive Many staff speak a variety of languages so nothing is lost in translation.

Comfortable large rooms with modern facilities

The rooms here are in great condition and fully equipped to make your stay as comfortable as possible Stylish furniture, a comfortable bed , a flat screen TV and minibar are just a few of the things to expect.

Enjoy evening entertainment at the casino next door

If you want to get out of the hotel and experience some nightlife you are in luck All you have to do is head next door to have a flutter and enjoy a cocktail in a fantastic casino.

Negative Reviews

A little far from the centre of Krakow

Being around four kilometres from the centre of Krakow makes this hotel out of walking distance from many of the attractions the city offers The hotel does operate a free shuttle bus but it is not frequent enough to be convenient.

Free Wi-Fi is a bit hit or miss

While complimentary Wi-Fi is a bonus, it is not much good unless the connection is fast and all the rooms receive a signal Sadly this is not the case at Novotel Krako´w City West, so you may experience some frustration with the internet connection.

The swimming pool could be better

The rather small swimming pool and lack of lighting in the pool area makes the whole experience of taking a dip here poor, and doing some serious exercise in the pool is difficult due to its size.

Rating Overview

Rating trivago Rating Index ® based on 1736 reviews across the web
8.4 /10
  • Expedia
    8.6 /10
    8.6 /10
    8.3 /10
  • Zoover
    8.1 /10
  • Catch it
    8.0 /10
  • Other Sources
    8.0 /10
8.4 out of 10 based on 1736 reviews