Pier House Resort & Spa

One Duval Street33040Key WestUSA
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About Pier House Resort & Spa

Guests at the Pier House Resort & Spa, Key West, Florida, can enjoy a few al-fresco cocktails on the terrace overlooking the ocean or treat themselves to one of the many specialist facials and massages on offer at the on-site spa.

The rooms feature flat screen TV’s coffee makers, hairdryers, desks, fridges, air-conditioning units, complimentary toiletries and free Wi-Fi.

Pier House Resort & Spa boasts 142 rooms, three restaurants, a bar/lounge in addition to an outdoor pool, a nightclub as well as a fully-equipped spa and conference facilities. On-site parking is also available.

The Harborview Cafe offers a wide range of seasonal dishes made using locally sourced produce as well as freshly prepared breakfasts whilst guests can enjoy light snacks and an extensive drinks list at the bar.

Key West Aquarium, Mallory Square and Audubon house and Tropical Gardens are all in close proximity to the resort.


One Duval Street, 33040, Key West, FL, USA
Telephone: +1(305)2964600 | Fax: +1(305)2967569 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel bar on the beach
  • Hotel safe
  • Laundry service
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub


  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Direct access to private beach.

Guests were pleased to find that they could step out of the resort and straight onto a sandy beach. Many also found it very convenient having the resort staff set up umbrellas and chairs for them at the beach as well as provide them with any drinks and snacks that they wanted to enjoy. .

Close to attractions and amenities.

The resort is a short walk away from popular Mallory Square and Duval Street with its numerous shops, bars and restaurants. Guests appreciated being within walking distance of many local attractions whilst those who wanted to explore further afield could take advantage of the complimentary shuttle. .

Plenty of things to do on-site.

Guests said that they enjoyed spending time at the poolside bar which was said to have a pleasant and lively atmosphere. Those who wanted to relax and unwind could take advantage of the numerous spa treatments or simply lounge by the pool whilst soaking up the rays. If you like the idea of not having to leave the resort in search of something to do then you certainly won't be disappointed. .

Negative Reviews

Unimpressive views.

Although the resort overlooks the ocean some guests were disappointed to find that their rooms had rather unsightly views of the car park. If you are keen on a scenic view, it'd advisable to let staff know prior to booking. .

Air-conditioning issues.

Guests described the air-conditioning units as quite dated and loud. Due to the noise produced by the units, many were reluctant to switch them on at night as they interfered with sleep.

Problems with housekeeping.

Some guests mentioned that their tea and coffee supplies were not regularly replenished by housekeeping and also objected to the toiletries not being replaced on a regular basis. .

Rating Overview

Rating trivago Rating Index ® based on 1386 reviews across the web
8.8 /10
  • Expedia
    8.8 /10
  • Hotels.com
    8.8 /10
  • Hotelsclick.com
    10 /10
  • ebookers.com
    10 /10
  • Other Sources
    8.5 /10
8.8 out of 10 based on 1386 reviews