Hilo Hawaiian Hotel

71 Banyan Drive96720HiloUSA
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About Hilo Hawaiian Hotel

Boasting an oceanfront location and stunning sea and volcano views, Hilo Hawaiian Hotel features a saltwater swimming pool and sundeck. The hotel is just a four-minute walk from the beautiful Liliuokalani Park and Gardens.

Air-conditioned guest rooms offer guests access to a refrigerator, coffee-maker, flat-screen TV, and free Wi-Fi. Most units also include a private lanai offering picturesque views. Upgraded suites add a separate living area with a sofa bed, as well as a kitchenette.

Banqueting and meeting spaces are available for booking at the hotel. Meanwhile, guests can take advantage of an activities/travel agent desk, Internet café, and laundry facilities. A gift shop, beauty salon, and boutique shops can also be found on site.

The hotel’s Queen’s Court Restaurant serves à la carte and buffet options at breakfast and dinner. Guests can enjoy cocktails and light snacks in Waioli Lounge.

Hilo Hawaiian Hotel is a five-minute walk from the nearest swimming beach and ten minutes’ drive from the impressive Rainbow Falls.


71 Banyan Drive, 96720, Hilo, HI, USA
Telephone: +1(808)9359361 | Fax: +1(808)9619642 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Car park
  • Concierge
  • Conference rooms
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Hotel bar
  • Hotel safe
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Porter service
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Balcony / Terrace
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Internet
  • Ironing board
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Massage


  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Terrific views on offer

Travellers are in awe of the views on offer from the hotel. Many of the guest rooms reportedly offer views out across Hilo Bay to Coconut Island and the Pacific Ocean beyond, views that guests marvel at. Views of Mauna Kea, the island’s tallest volcano, also prove impressive.

Spacious, well-kept rooms

Rooms at the hotel offer guests plenty of space to spread out, according to reviews. Guests also remark that rooms are clean, tidy, and well-kept; and that the general level of comfort is more than satisfactory.

Handy location from which to explore

Travellers looking to explore Hilo city centre and the Big Island at large find the hotel to be conveniently situated. The airport is just a ten-minute drive away, making it easy to get to and from the hotel. Meanwhile, there are reportedly plenty of impressive parks, gardens, and nature reserves within a comfortable driving distance.

Negative Reviews

Restaurant receives criticism

The hotel restaurant leaves room for improvement, guests report. According to reviews, breakfast and dinner options are only moderate in taste and quality, yet expensive to try. As a result, guests often seek off-site eateries when they’re hungry.

Outdated furnishings due an update

At least some of the hotel’s guest rooms would benefit from an update, reviewers imply. It seems that some rooms still feature old and outdated furnishings. Guests are also critical of bathrooms, which are said to be ageing and spoiled.

Loud air-conditioning units

Noisy air-conditioning units are a common concern for guests staying at the hotel. It would appear that these ageing units make quite a racket when operational, a detail that proves especially frustrating for guests trying to sleep through the hot Hawaiian nights.

Rating Overview

Rating trivago Rating Index ® based on 1756 reviews across the web
7.9 /10
  • Expedia
    8.6 /10
  • Hotels.com
    8.6 /10
  • Zoover
    6.2 /10
  • ebookers.com
    8.0 /10
  • Other Sources
    7.3 /10
7.9 out of 10 based on 1756 reviews