Days Inn Helena

2001 Prospect Avenue, Hwy 12 & Prospect Avenue59601HelenaUSA
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About Days Inn Helena

Located in Helena close to Montana State Capital, Days Inn Helena is a no-frills two-star hotel with free parking.

The hotel features 89 guestrooms that are equipped with private bathrooms, TVs with cable TV channels, in-room safes, coffee/tea makers, and free Wi-Fi.

Days Inn Helena features a 24-hour front desk, a 24-hour business center, conference space, a fitness center, spa tub, on-site personalized motorized watercraft, and a computer station

The hotel serves a free continental breakfast in the lobby every day.

Montana State Capital building is 1.4 km from the hotel while Holter Museum of Art is 2.6 km away.

Contact

2001 Prospect Avenue, Hwy 12 & Prospect Avenue, 59601, Helena, MT, USA
Telephone: +1(406)4423280 | Fax: +1(406)4423108 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Business centre
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Laundry service
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Room safe
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Above and beyond customer service.

Many guests have reported that the hotel's staff, especially the front desk staff, is very warm and personable. The staff offers customer services that go above and beyond the call of duty, and always seem eager to help guests with any problems they encounter while staying at the hotel. Check-ins and checkouts are fast and efficient, and any problems with guests' reservations are handled efficiently.

Excellent breakfasts.

One common thread that runs in many guests' reviews of Days Inn Helena is the excellent continental breakfast served every day in the lobby. Breakfast mainly consists of eggs, pancakes, choice of meat (bacon or sausages) and toast. Breakfast is cooked-to-order.

Clean rooms/pet-friendly.

The rooms here are mostly immaculately clean and well-maintained. Pets are allowed and guests have reported the hotel charges very fair rates for pets compared to other hotels.

Negative Reviews

Hidden charges.

Several guests have reported being surprised when the hotel charged them for extras such as using the in-room safes. The hotel ought to have a clear policy on which services are offered for free and which ones are offered for a fee.

Poor air-conditioning in the rooms.

Guests have complained that the rooms get excessively hot even with the air-conditioning units working round the clock due to an imperfect room design that does not allow for adequate air circulation.

Smoking in the rooms.

Days Inn Helena reserves some rooms for non-smoking guests. Unfortunately there have been reports by guests of such rooms smelling of cigarette smoke which suggests the hotel does a poor job enforcing its non-smoking policy.

Rating Overview

Rating trivago Rating Index ® based on 1340 reviews across the web
8.1 /10
  • Expedia
    8.0 /10
  • Hotels.com
    8.2 /10
  • Other Sources
    8.0 /10
8.1 out of 10 based on 1340 reviews