The Grafton boutique B&B

1-3 Franklin MountHG1 5EJHarrogateUnited Kingdom
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About The Grafton boutique B&B

The Grafton is a boutique hotel located in the centre of historic Harrogate and it features newly refurbished guest rooms and a quiet, central location that is close to everything.

Guest rooms are modern and complete with elegant décor, flat-screen television with digital channels, complimentary Wi-Fi, premium bedding, coffee and tea facilities and complimentary toiletries.

The hotel also features free parking, luggage storage, laundry facilities and complimentary newspapers.

The lounge bar offers guests a relaxing atmosphere in which to enjoy a drink near an open fire. Breakfast is served each morning and features a wide variety of options made with locally-sourced ingredients.

The Grafton is located close to the International Conference Centre, Valley Gardens, Royal Hall, Turkish Baths and Health Spa, The Harrogate Theatre and Mercer Art Gallery

Contact

1-3 Franklin Mount, HG1 5EJ, Harrogate, United Kingdom
Telephone: +44 1423508491 | Fax: +44 1423523168 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • Car park
  • Free WiFi in lobby
  • Hotel bar
  • Non-smoking rooms
  • WiFi in lobby

Room facilities

  • Bathroom with bathtub
  • Bathroom with shower
  • Central heating
  • Cosmetic mirror
  • Desk
  • Electric kettle
  • Fan
  • Free WiFi in rooms
  • Hairdryer
  • Internet
  • Ironing board
  • Telephone
  • Television
  • WiFi in rooms

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Wake up to an Impressive, Hearty Breakfast

The breakfast at The Grafton is very impressive with many fresh, healthy, well-prepared cold and hot options to choose from. The service is friendly and everything is served with a smile and in a timely fashion.

The Staff is Very pleasant and Helpful

Staff members are flawless in their delivery of first-class customer service. They are always around to help guests with anything they need, including providing directions to attractions and correcting room and booking issues. They are never intrusive and always friendly and accommodating.

Guest Rooms are Beautifully Appointed

The large and tastefully-decorated guest rooms are well-stocked with many amenities including very comfortable beds and a large walk-in shower. The rooms are also very quiet and warm and the walls are soundproof so no noise from outside gets in.

Negative Reviews

Some Staff Members are Rude and Unhelpful

Guests have reported dealing with rude front desk staff who refuse to admit when mistakes are made with bookings and have made some guests feel as if they are the ones being intrusive Some staff members are also unhelpful when approached with an issue and others are rude when dealing with customers.

Guest Rooms are Tiny and Stuffy

The guest rooms at The Grafton are very tiny with tired and dated décor. Guests have reported that rooms are either very cold or very warm and also reported was hard and uncomfortable pillows, dirty floors and stained walls and furnishings.

The Breakfast is Disappointing

Guests have reported poor-quality food served at breakfast with little options to choose from. There have been reports of receiving undercooked and overcooked meals and some guests mentioned they were disappointed that breakfast was not served later on the weekends.

Rating Overview

Rating trivago Rating Index ® based on 885 reviews across the web
9.3 /10
  • ebookers.com
    9.6 /10
  • Other Sources
    8.8 /10
9.3 out of 10 based on 885 reviews