Somerset Grand Hanoi

49, Hai Ba Trung Street0HanoiVietnam
Serviced apartment
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About Somerset Grand Hanoi

The Somerset Grand Hanoi is a five-star hotel situated near the capital’s Old Quarter. The hotel features an on-site shopping arcade and offers easy access to Hanoi Train Station and Hoan Kiem Lake.

Accommodation options include one, two, and three bedroom executive and deluxe apartments as well as stylish penthouse suites. All offer separate living, dining, and sleeping spaces as well as full kitchens with laundry facilities, cable TV, entertainment systems, free Wi-Fi, and spa baths.

Facilities at the Somerset Grand Hanoi include a business centre, meeting and function space, a fully equipped gym, and an outdoor pool. Parking and shuttle bus services are also available. For younger guests, there’s a children’s pool, an international kindergarten, babysitting services, and a playground.

Vietnamese and international cuisine is served at the on-site Jaspa Restaurant. Room service is also available.

This hotel lies 500 metres from St Joseph Cathedral and is a 45-minute drive from Noi Bai International Airport.

Contact

49, Hai Ba Trung Street, 0, Hanoi, Vietnam
Telephone: +84(4)39342342 | Fax: +84(4)39342342 | Official Homepage

Top amenities

  • Free WiFi
  • Kitchen / Kitchenette
  • A/C
  • Parking
  • Balcony / Terrace
  • Washing machine
  • TV / Entertainment
  • Hairdryer
  • Pool
  • Non-smoking rooms

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Beach / Sun umbrellas
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Gym
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Restaurant
  • Room service
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Sauna
  • Whirlpool / Hot tub

For children

  • Child / Baby cot
  • Childcare / Babysitting
  • Kids' playground
  • Organised activities for kids

Arrival / Departure

  • Check-in: 14:00

Positive Reviews

Elegant and well equipped apartments

Previous guests have been consistently impressed with the standard of the apartments here. The accommodation is found to offer elegant and spacious surroundings as well as a good range of included amenities.

Excellent location near shopping and temples

The location of this Hanoi hotel has proved popular. Guests have found the walk to the Old Quarter is an easy one and often mention that there is a wide choice of shopping, dining, and temples in the immediate area.

Wide selection of on-site amenities

The selection of amenities available to guests is one of the frequently mentioned highlights of this property. Guests have appreciated how many facilities complement the otherwise self-contained apartments. Aside from a handful of minor concerns, the facilities and amenities here are found to be of a good standard.

Negative Reviews

Mixed feedback about breakfast

While many guests have enjoyed the breakfast here, others have been far less impressed. Those who were disappointed felt the buffet was below average with limited choices on offer. Guests also note that the staff seemed disinterested in providing a good service and are simply going through the motions.

Street noise can be a problem

The location of this hotel, although popular, does come with a fair amount of background noise. Guests have made fairly regular complaints about the level of traffic noise that can be heard from inside the apartments.

Fitness centre would benefit from updates

While guests are generally appreciative of the standard and selection of amenities on offer here, they do note that the fitness centre looks a little run down and that there is a fair amount of wear and tear on the equipment. Renovations for this facility are planned for 2017.

Rating Overview

Rating trivago Rating Index ® based on 2029 reviews across the web
8.6 /10
  • ebookers.com
    10 /10
  • Other Sources
    8.5 /10
8.6 out of 10 based on 2029 reviews