Hotel Hilton Guatemala City

Km. 9.5 CA-1 Oriente Complejo Vista Real01015GuatemalaGuatemala
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About Hotel Hilton Guatemala City

Nestled in the city’s green suburbs, Hotel Hilton Guatemala City boasts stunning colonial-style architecture and well-manicured gardens. The hotel, which includes a hot tub and sauna, offers a selection of massages and treatments.

Each guest room features an en-suite bathroom, some with jetted tubs, and a work desk. In-room amenities include cable TV, safe, and a fully-stocked cafeteria. Suites add living spaces, while rooms on the business floor offer access to a personal butler service.

Guests can work out in the on-site fitness centre or take a dip in the outdoor pool. A business centre with meeting rooms and banqueting spaces is available, as is complimentary airport shuttle.

Las Ventanas Restaurant and Bar serves national and international cuisine, including a breakfast buffet and Sunday brunch. The hotel also features a bar and offers 24-hour room service.

Hotel Hilton Guatemala City is within a 15-minute drive of the Cayala Mall, Pradera Concepcion Mall, and the Zona Pradera district.

Contact

Km. 9.5 CA-1 Oriente Complejo Vista Real, 01015, Guatemala, Guatemala
Telephone: +502 24270000 | Fax: +502 24270000 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • 24-hour room service
  • Airport shuttle
  • Business centre
  • Car park
  • Conference rooms
  • Doctor on site
  • Express check-in / out
  • Free WiFi in lobby
  • Gym
  • Hotel bar
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Cosmetic mirror
  • Desk
  • Flatscreen TV
  • Free WiFi in rooms
  • Internet
  • Ironing board
  • Room safe
  • Telephone
  • WiFi in rooms

Wellness / Spa

  • Massage
  • Sauna
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 13:00

Positive Reviews

Beautiful hotel and grounds

The hotel’s colonial-style architecture and interior design prove a hit with guests, who point out that the property is almost museum-like with its many paintings, sculptures, and historic atmosphere. They also enjoy spending time in the well-maintained gardens, which are said to be picturesque and relaxing.

Enjoyable dining experience

Guests enjoy taking their meals at the hotel, reporting that the restaurant offers a pleasant atmosphere and good service. In particular, the breakfast buffet served each morning receives much praise, with guests describing it as tasty and wide-ranging.

Convenient airport shuttle

The stress of getting to and from the hotel is reduced by the hotel’s complimentary airport shuttle service. Guests point out that this service is reliable and convenient and have plenty of nice things to say about the drivers.

Negative Reviews

Far from city centre

Exploring the sights and sounds of Guatemala City can be problematic, according to reviews. Guests mention that the hotel is located away from the main city centre, and that the city’s almost constant heavy traffic leads to a prolonged journey, whether it be by car, taxi, or shuttle.

Some updates required

While the hotel maintains much of its grandeur, guests report that, on close inspection, certain areas of the hotel are due an update. Common criticisms include threadbare towels, dirty rugs and carpets, and scuffed furnishings. Workout machinery in the hotel’s fitness centre is also said to be due an upgrade.

Swimming pool concerns

The hotel’s outdoor swimming pool doesn’t prove as relaxing as guests would like. According to reports, the pool is often cold and unclean. Meanwhile, guests complain that it’s too close to the main road, pointing out that the constant din of passing traffic impacts their relaxation.

Rating Overview

Rating trivago Rating Index ® based on 635 reviews across the web
8.7 /10
  • Other Sources
    8.3 /10
8.7 out of 10 based on 635 reviews