Hotel The St. Regis Florence

Piazza Ognissanti, 150123FlorenceItaly
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About Hotel The St. Regis Florence

Set in a Brunelleschi-designed palace along the Arno River, Hotel The St. Regis Florence offers extravagant five-star luxury in the historic heart of Florence.

The hotel offers 19 luxurious suites furnished with antique furniture and artwork, and 80 well-appointed guestrooms decorated according to the Florentine, Medici and Renaissance styles. Paid Wi-Fi is available in all suites and guest rooms.

Guests can relax and enjoy a professional Clarins treatment at the Iridium Spa or explore contemporary Italian art held by private museums and art collectors.

Hotel The St. Regis Florence boasts the Michelin star rated Restaurant Winter Garden by Caino as well as the La Cantinetta Wine Cellar. Guests can explore a range of traditional Italian and Mediterranean cuisines and wines. Afternoon tea featuring a variety of teas, finger foods and pastries is served daily.

Ponte Vecchio and Pitti Palace are both within a five-minute walk from the hotel and the Santa Maria Novella is at 400 meters.

Contact

Piazza Ognissanti, 1, 50123, Florence, Italy
Telephone: +390(55)27161 | Fax: +390(55)217400 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Concierge
  • Conference rooms
  • Gym
  • Hotel bar
  • Hotel safe
  • Hypoallergenic rooms
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Cosmetic mirror
  • Desk
  • Hairdryer
  • Internet
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Massage
  • Sauna
  • Steam room
  • Turkish bath / Hammam
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 12:00

Positive Reviews

Wonderful restaurant.

Reviewers have really enjoyed the on-site Winter Garden restaurant. In particular, this Michelin award-winning restaurant has been praised by guests for lovely atmosphere and delectable dining options.

Beautiful location on the Arno River.

The hotel is situated along the Arno River and offers easy access to number of the city's' historic attractions. Guests enjoyed the view of the river from their balconies and that everything they needed was within walking distance of the hotel, including restaurants, train stations and shops.

Elegant décor captures the Renaissance perfectly.

The building was originally a palace which has been since converted into a hotel. Reviewers have indicated that the décor and furnishings perfectly capture the Renaissance period and that you feel as though you are royalty when staying at this hotel.

Negative Reviews

Poor customer service.

Reviewers have reported that they found the customer service and hospitality to be lacking. Guests found themselves having to wait a long time for room service, whilst other guests reported the reception staff as being unfriendly and often making mistakes with bookings or payments.

Overpriced for what you get.

This hotel does not have a swimming pool and you have to pay an additional fee for the use of the Wi-Fi and parking. Guests have indicated that they expected these to be part of the package when considering the cost to stay at this hotel.

Some parts of the hotel are outdated.

Guests have indicated that they found some parts of the hotel to be outdated. Some of the gym equipment is old and guests have reported that some of the guest rooms need to be updated to be on par with other parts of the hotel.

Rating Overview

Rating trivago Rating Index ® based on 618 reviews across the web
9.5 /10
  • Catch it
    10 /10
  • Other Sources
    9.3 /10
9.5 out of 10 based on 618 reviews