Nautilus Lanzarote

This hotel offers a uniquely artistic and highly accessible retreat, distinguished by its extensive art collection displayed throughout the property, creating an immersive gallery-like experience. It is particularly well-suited for guests with mobility issues and wheelchair users, thanks to its thoughtfully designed flat walkways and ramps. The tranquil and quiet atmosphere makes it an ideal choice for couples and families seeking a relaxing getaway. Guests consistently commend the hotel's exceptional cleanliness and the spaciousness of its apartments. To enhance your stay, consider exploring the diverse art installations scattered across the grounds, and take advantage of the hotel's prime location for easy access to local amenities.

Facilities & Amenities
The hotel features a well-maintained pool area, often described as clean and quiet, providing a relaxing space for guests. While many appreciate the pool, some note that the water can be quite cold, despite being advertised as heated. For guests with mobility needs, the pool is equipped with a hydraulic lift, ensuring accessibility. The complex boasts an impressive art collection and various installations, giving it a distinctive gallery feel. Apartments often come with private patios or terraces, complete with sun loungers for personal relaxation. Guests also benefit from excellent Wi-Fi connectivity throughout the property. It is important to note that there is no on-site bar, restaurant, or shop, encouraging guests to explore local dining and shopping options.

Cleanliness & Room Comfort
Guests consistently praise the cleanliness of the accommodations, with rooms and common areas maintained to a high standard. The apartments are generally described as spacious, offering ample living area. While many find the beds comfortable, some guests have noted that certain furnishings, such as sofas or older bedding, appear tired or dated, and some beds can be lumpy or hard. The well-equipped kitchens are a significant advantage for self-catering, featuring full-size fridge freezers, ovens, and a generous supply of towels and beach towels. Some apartments include a SmartTV and offer abundant lighting options and plug sockets. While shower facilities are generally good, a few guests experienced issues with hot water running out quickly or wet room showers being poorly designed. Occasional airport noise is present but typically does not significantly disturb guests.

Dining & Food Quality
The hotel offers breakfast as an option, which generally receives positive feedback. Guests appreciate the good spread and lots of choice, with many highlighting the availability of hot breakfast items cooked freshly to order, such as pancakes. However, a few guests have expressed dissatisfaction with the quality of the cooked breakfast, describing it as cold or unappetizing. Beyond breakfast, there is no on-site restaurant or bar for other meals, which means guests typically dine out at the numerous local establishments. The well-equipped kitchens in the apartments are frequently utilized by guests who prefer to self-cater, providing convenience for preparing their own meals.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within a very short walk to the beach, the scenic promenade, and a variety of shops, restaurants, and bars. Its proximity to the airport means there is occasional airport noise from planes taking off or landing, though most guests find this unobtrusive and even enjoy watching the aircraft. The design of the complex, with its flat walkways and numerous ramps, makes it exceptionally accessible for all guests, including wheelchair users. A nearby bus stop provides convenient public transport links to other areas, such as Puerto del Carmen, making it easy to explore the wider region.

Staff & Service
The friendly staff consistently receive high praise for their helpfulness, attentiveness, and professional demeanor, contributing significantly to a positive guest experience. Housekeeping and daily cleaning services are frequently commended, with guests noting the spotless rooms and frequent towel changes. While most experiences with the check-in process are positive, some guests have reported issues with late check-in times or initial difficulties finding staff at reception. The team is often noted for going above and beyond, with some guests receiving pleasant birthday surprises or upgrades to larger apartments. Lifeguards at the pool are also highlighted for their helpfulness, particularly in assisting guests with mobility needs.

Additional Information
A distinctive feature of the property is its extensive art collection, which is integrated throughout the complex, including a unique museum in the basement, offering a cultural dimension to the stay. The hotel is known for its quiet atmosphere, making it an ideal choice for those seeking a peaceful and relaxing holiday. Guests should be aware that while air conditioning is available in the rooms, there is often an extra fee to obtain the remote control for its use. Similarly, the in-room safe is available for an additional cost. For guests with late departures, the hotel provides late check-out facilities, including a shower room, which is a convenient amenity. The hotel's comprehensive wheelchair accessibility is a major highlight, with thoughtful design elements catering to guests with mobility requirements.