Apartamentos LIVVO Morromar

The hotel offers a distinctive experience with its apartment-style buildings set in a charming village-like complex, featuring two inviting pools that cater to different preferences. It is particularly well-suited for families due to its engaging animation team and spacious accommodations, while couples and budget-conscious travelers appreciate its overall value and relaxing atmosphere. Guests consistently highlight the cleanliness of the apartments and the friendly, hardworking staff who contribute significantly to a positive stay. Its prime location near both the beach and the airport is a significant draw, providing convenience for arrivals and departures, as well as opportunities for plane spotting. To make the most of your stay, consider requesting a room with a sea view for picturesque scenery, and be aware that all-inclusive benefits typically conclude at noon on your departure day, so plan accordingly for later flights.

Facilities & Amenities
The hotel boasts two swimming pools, providing distinct atmospheres for guests; one serves as a lively hub with a pool bar and animation activities, while the other offers a more tranquil environment for relaxation. Most guests find ample sunbeds available around both pools, with a well-managed policy in place to prevent early morning reservations, ensuring fair access for all. Each apartment is equipped with a kitchenette, including a kettle, toaster, fridge, and hob, offering convenient self-catering options. An on-site supermarket provides easy access to essentials and snacks. Guests can also utilize laundry facilities and a room safe for a fee. While Wi-Fi is available, it typically requires payment for in-room access, though it is free in the reception area. The gardens are consistently praised for being well-maintained and attractive, enhancing the complex's aesthetic appeal. Some guests noted the gym was occasionally closed during their stay.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and clean, with many appreciating the large beds and balconies. Housekeeping is often commended for their thoroughness and frequent towel changes, though some reviews mention cleaning occurring every few days rather than daily. While some guests describe the beds as firm or hard, others find them perfectly comfortable. Pillows are frequently noted as being thin, prompting requests for additional ones. A recurring concern is the absence of air conditioning in the rooms, which could be an issue during hotter periods, though some found the rooms adequately cool. Occasional reports of damp smells, ants, or minor maintenance issues like dripping water or scuffed furniture were also mentioned, but overall room condition is considered acceptable for the hotel's rating.

Dining & Food Quality
Feedback on dining is mixed. Many guests report a good variety of food, with themed nights and ample choices for all meals, often praising the quality for a 3-star establishment. Breakfast is generally well-received with a wide selection. However, a notable number of guests describe the food as repetitive, lacking in taste or quality, or sometimes being served cold. Some found the snack bar offerings limited or lukewarm. Drinks from the all-inclusive package are frequently described as weak or watered down, with cocktails often being overly sweet or machine-based. The restaurant atmosphere is sometimes likened to a cafeteria, and some guests noted a lack of air conditioning in the dining area, making it warm at times.

Location & Accessibility
The hotel boasts an excellent location, providing easy access to key areas. It is a short 5 to 10-minute walk to the beach and a nearby commercial center, which features various shops, bars, and restaurants. Its proximity to the airport (approximately 10-15 minutes by taxi) is a significant advantage for transfers, and guests often enjoy watching planes take off and land, though some mention associated noise. Public transport, including bus stops, is conveniently located within a 5-minute walk, offering connections to Puerto del Carmen and Arrecife. A taxi rank is also readily available directly outside the complex. While the hotel's village-like layout is charming, its sloping pathways and varying levels might pose challenges for guests with mobility concerns.

Staff & Service
The staff generally receive high praise for their friendliness, helpfulness, and hard work. The animation team is consistently highlighted as a major asset, lauded for their energy, engaging activities, and ability to create a fun atmosphere for both children and adults. Housekeeping is frequently commended for maintaining cleanliness and providing regular towel changes. Reception staff are often described as polite and efficient during check-in and for addressing requests. However, some guests experienced mixed interactions, reporting certain bar staff or receptionists as occasionally rude, unhelpful, or slow, particularly during busy periods. Issues with accommodating late check-out requests were also noted by some guests.

Additional Information
Guests on an all-inclusive plan should be aware that benefits typically conclude at noon on the day of departure, meaning food and drinks after this time would incur additional costs, a policy some found inconvenient, especially with later flights. The hotel implements a system to prevent early morning sunbed reservations, ensuring fair access for all guests throughout the day. While Wi-Fi is available, it is generally a paid service for in-room use, with free access limited to the reception area, which some guests found surprising in modern times. A deposit is required for the room safe, and there is a daily charge for pool towels, which is a detail to note for budgeting. The presence of cats on the property is mentioned by some guests, generally coexisting peacefully and not causing issues.