Palladium Hotel Palmyra

The hotel is a recently updated property renowned for its direct beachfront access and stunning sunset views over the bay. Its signature feature is its prime location, offering both relaxation and easy access to local attractions. Guests consistently praise the exceptional staff, delicious and varied food, overall cleanliness, and lively entertainment. This hotel is ideal for couples seeking a romantic getaway with picturesque vistas, groups of friends looking for a vibrant yet comfortable base near nightlife, and solo travelers appreciating a welcoming and safe environment. To enhance your stay, consider requesting a room with a sea view for the best experience and take full advantage of the all-inclusive package for excellent value. If you are sensitive to noise, requesting a room away from the main promenade might be beneficial, and mattress toppers can be requested for added comfort.

Facilities & Amenities
The pool area is consistently praised for its cleanliness, spaciousness, and ample sun loungers, with fresh towels provided daily without hassle. Guests enjoy the vibrant atmosphere around the pool, often enhanced by live music and DJs. The pool bar offers a wide selection of drinks, with efficient and friendly service. A small gym is available, equipped with dumbbells, cardio machines, and leg machines, allowing guests to maintain their fitness routines. Free Wi-Fi is accessible throughout the hotel, ensuring guests stay connected. Some guests noted the pool water can be quite chilly, especially in cooler months. The hotel also provides a pool table and ping pong for entertainment, though some guests mentioned only one elevator which can lead to wait times during busy periods.

Cleanliness & Room Comfort
Rooms are generally described as clean and well-maintained, with daily housekeeping ensuring fresh towels and the option for fresh bedding. Many guests highlight the spaciousness of the rooms, particularly suites and bungalows, and appreciate the sea views from balconies. However, feedback on bed comfort is mixed; most guests find them comfortable, though some report beds being too firm or consisting of two singles pushed together, which can slide apart. Some rooms are noted as being a bit dated or in need of renovation, with older hairdryers and TVs. Noise levels are a recurring theme; while some rooms are quiet, others, especially those facing the promenade or near lively areas, experience external noise from nightlife or thin walls allowing neighboring room sounds to be heard. In-room amenities like toiletries, kettles with tea/coffee, and fridges are appreciated.

Dining & Food Quality
The food quality receives widespread acclaim, with guests consistently praising the delicious and varied options available for breakfast, lunch, and dinner. The buffet features an impressive selection, including a fresh chilled meat counter with made-to-order items like burgers and skewers, a rotisserie kebab station, and a large salad bar with fresh vegetables and cold cuts. Many appreciate the live cooking stations for omelets and grilled items. While most food is served hot, some guests occasionally found items to be lukewarm. The all-inclusive package is highly recommended for its extensive drink selection, including various alcoholic and non-alcoholic beverages, with efficient service from the restaurant and bar staff. Vegetarian options are readily available, and the hotel is noted for its excellent provision for guests with dietary needs, such as gluten-free options.

Location & Accessibility
The hotel boasts an excellent location directly on the seafront promenade, offering direct beach access and stunning sunset views. It is conveniently situated within walking distance of many popular attractions, including the marina, shops, bars, and restaurants in San Antonio. Guests appreciate its proximity to areas like Ocean Beach and the sunset strip, making it ideal for those wanting to experience the local nightlife while still being far enough for a peaceful retreat. Public transport is easily accessible, with a bus stop located directly outside the hotel, providing convenient connections to the airport and other parts of the island. While the hotel offers parking, some guests found it to be limited and potentially expensive, suggesting nearby free options might be available depending on the season.

Staff & Service
The staff consistently receives outstanding praise for their friendliness, attentiveness, and professionalism. Guests frequently highlight the warm welcome upon arrival and the efficient check-in process. The reception team is commended for their helpfulness in arranging taxis, assisting with bookings, and accommodating requests like early check-in or late check-out. Bar staff and restaurant team are noted for their quick and pleasant service, always ensuring guests have drinks and clearing tables promptly. Housekeeping is described as thorough and efficient. The entertainment team is also highly praised for their hard work and ability to create a fun and engaging atmosphere with daily activities and evening shows. Overall, the staff's dedication to providing excellent service significantly enhances the guest experience, making many guests feel special and eager to return.

Additional Information
The hotel is an adults-only property, contributing to a relaxed yet festive atmosphere suitable for a mixed crowd of ages. Guests frequently commend the daytime entertainment by the pool, which includes live singers, saxophonists, and DJs, creating a vibrant ambiance. Evening entertainment, such as karaoke and tribute acts, is also a popular feature. The hotel provides pool towels for convenience, eliminating the need for guests to bring their own. Some guests noted that air conditioning might be turned off during the low season, which could lead to warmer rooms on unseasonably hot days. The hotel's all-inclusive package is widely regarded as offering excellent value, covering a wide range of food and beverages.