Positive Reviews
positive:
Quirky hotel is a unique experience.
One of the highlights about the Marwell Hotel is that it has a different layout as it incorporates a safari theme and blends the surrounding woodlands and neighbouring zoo into the decor. In addition to the decor, several amenities have been added to create a unique experience.
positive:
Service goes above the expectations of guests.
Throughout the hotel guests will encounter thoughtful staff that tries to go beyond their roles to anticipate the needs of visitors. Any requests or issues are promptly fixed, and the generally pleasant attitude of employees creates a good atmosphere.
positive:
Many guests would recommend the meals.
The onsite restaurant at Marwell Hotel serves a variety of dishes throughout the day that are delicious and made using local produce. Guests who overlook the high price tag for a meal are happy they do as the great meals add to the enjoyment of the property.
Negative Reviews
negative:
Hotel is clean but worn out.
With rooms and facilities that are well cleaned it is obvious the owners care about making sure people enjoy their stay. Still, several of the areas are in need of an overhaul, particularly the bathrooms, to shake off a worn out appearance.
negative:
A popular and crowded spot for events.
Thanks to its location and unique atmosphere, the Marwell Hotel is a popular spot for weddings and other get-togethers. During these events the accommodation can feel crowded, especially around the pool and restaurant areas, so travellers will want to try and book their stays to avoid any gatherings.
negative:
Keeping critters out can be a chore.
Many people book a room at this hotel because of the idyllic countryside and surrounding woodlands. While the scenery is provides a charming escape for city weary travellers, the downside is the numerous wildlife living in the area, and the fact that open windows and doors for ventilation can be seen as a welcome mat for a variety of creatures.