Rooms spotless.
The rooms here are spotless. There is a daily housekeeping service and high standards of cleanliness are maintained.
Located in Palma Nova, the Intertur Hawaii Mallorca offers family accommodation for visitors to Mallorca. There are 230 air-conditioned rooms, all featuring balcony, private bathroom with hair dryer, satellite TV, Wi-Fi, daily housekeeping services and infant beds, if required. Equipped kitchenettes are included to facilitate self-catering. The hotel offers a 24-hour reception offering tour/ticketing assistance, with luggage storage and safety deposit box facility. There are children’s activities and a children’s pool. There’s an outdoor pool for adults’ use also, as well as a rooftop terrace and a garden. Breakfast is offered as an extra. The hotel offers full board and half board as well as B&B. There are many eating options available in the locality. Points of tourist interest close to Intertur Hawaii Mallorca include Palma Nova Beach, just two km away, and The Western Water Park less than five km away.
The rooms here are spotless. There is a daily housekeeping service and high standards of cleanliness are maintained.
Apart from cleanliness, a good service staff is a great asset to a hotel. The staff members here tick all the boxes where staff requirements are concerned because they are friendly, helpful, committed and professional.
Guests have described the food here as cheap, tasty and having plenty of choice. This hotel seems to have a very high standard in everything and the food is no exception. With plenty of choice on the menu, there is no doubt that the widest range of guests’ tastes can be accommodated.
Some guests realized, on arrival, that their air-conditioning unit was not working. The electricity seems to be at fault in general in the room, because their fridge was also not working. Moreover, the staff at the 24-hour desk were very slow to respond to this emergency and the guests had to stay all night in a sweltering room.
There is 24-hour reception here, yet a couple who arrived at 3.30 am were given to understand that they were causing inconvenience to the hotel.
A guest had come to spend time with family and requested two adjoining rooms. However, on reaching the hotel, she noticed that her request had not been granted and had not been noted. Furthermore, the second room was on another floor and the whole point of the holiday had been spending time together with family.
Yes, Leonardo Royal Hotel Mallorca offers 2 pool areas.
No, Leonardo Royal Hotel Mallorca doesn’t allow pets.
No, Leonardo Royal Hotel Mallorca doesn’t provide parking.
Check-in at Leonardo Royal Hotel Mallorca is available from: . Check-out time is by .
Leonardo Royal Hotel Mallorca is located in Calle Torrenova 1, 07181 Palm, Calvia, Spain.
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