Jolnar garden hotel

The hotel offers a serene escape, distinguished by its picturesque setting along a stream amidst beautiful nature, providing guests with stunning views and expansive gardens for relaxation. Guests consistently highlight the exceptionally friendly staff, the overall cleanliness of the accommodations, and the comfortable beds that ensure a restful stay. The tranquil and cosy atmosphere makes it an ideal choice for families seeking a peaceful retreat, couples looking for a romantic getaway, and tour groups desiring a quiet base away from urban bustle. To maximize your experience, consider requesting a room with a river view to fully appreciate the natural surroundings, and be prepared for a more secluded location, which may require transportation for accessing city amenities or markets.

Facilities & Amenities
The hotel is highly praised for its beautiful garden and extensive outdoor setting along the river, providing ample space for guests to walk, relax, and enjoy the natural surroundings. Many guests appreciate the peaceful ambiance created by the sound of the nearby stream, making it an ideal spot for unwinding and enjoying tea. The hotel's inner decoration is described as very modern and contributes to a super cosy atmosphere throughout its interior, ensuring comfortable amenities for guests. For those arriving by car, parking is available on-site, adding to the convenience, though some guests note its distance from city services. While specific details on other amenities like a fitness center or pool are not frequently mentioned, the natural outdoor spaces are a significant and memorable draw for visitors.

Cleanliness & Room Comfort
Most guests commend the hotel for its spacious and clean rooms, often highlighting the comfortable beds and tidy conditions that contribute to a pleasant stay. Many found the rooms to be well-maintained and conducive to relaxation. However, a significant number of guests reported issues with the hot water, describing it as lukewarm or completely absent, which was particularly problematic in cold weather. Some also noted that the bedding, including sheets and pillow covers, appeared old and worn, with one guest mentioning a rough and thin blanket. Furthermore, several reviews indicated concerns about the overall cleanliness of the hotel, specifically mentioning dirty rooms and bathrooms, with some even reporting a smell or issues with grout in the bathrooms.

Dining & Food Quality
Feedback on the hotel's dining experience is notably mixed. Most guests found the breakfast to be good, with some praising its quality and the overall food service. However, a considerable number of reviews expressed dissatisfaction, describing the breakfast as bad, insufficient, or lacking variety, with some mentioning tea that was stale or cold. For other meals, some guests reported issues with food being served cold or in small portions, and a few found the options to be repetitive. While some reviews positively noted the general quality of the food, others described it as "filthy but edible," indicating a significant disparity in experiences. One review also mentioned that the restaurant was not in operation, suggesting limited dining options beyond breakfast.

Location & Accessibility
The hotel's location is a prominent feature, consistently praised for its magnificent setting by a stream or river amidst beautiful nature. Guests frequently highlight the quiet and peaceful environment, noting the soothing sound of the stream as a significant advantage for relaxation. This secluded setting is ideal for those seeking tranquility and a connection with nature. However, a recurring theme in reviews is that the hotel is far from the city and its services, often described as isolated. Guests advise that a car is necessary for accessing markets and other urban amenities. While some found the views to be boring due to the isolation, others appreciated the easy access to attractions like Sumela Monastery. Parking is available on-site, which is convenient for guests with vehicles.

Staff & Service
The staff at the hotel consistently receives high praise, with many guests describing them as exceptionally friendly, kind, and helpful. Reviewers frequently highlight their attentiveness and willingness to assist, creating a welcoming and comfortable atmosphere. Several guests specifically commended the reception team for their high morals and respectful approach. The presence of English-speaking staff was also appreciated by international visitors, facilitating smoother communication. While the vast majority of feedback on service is positive, a few isolated reviews mentioned instances of unprofessional behavior, bad service, or a lack of communication. One guest also noted a delay in receiving towels, and another specifically mentioned an unfriendly individual in the breakfast area. Overall, the staff's dedication to guest satisfaction is a strong positive.