Hotel Val All Inclusive

The hotel boasts a signature feature of being directly on the seaside, offering beautiful views of the Adriatic and Trogir, making it a memorable urban escape. Its location is ideal for sightseers and couples seeking a picturesque setting, while families can enjoy the all-inclusive experience and various activities. Hikers and walkers will appreciate the nearby trails and coastal paths. Guests frequently highlight the hotel's prime location and the generally friendly demeanor of the staff, though feedback on food quality and room condition is mixed. To enhance your stay, consider bringing sea shoes for easier access to the water and be prepared for numerous steps throughout the property, which might be challenging for those with mobility concerns. The hotel is particularly suited for those looking for a relaxing getaway with scenic surroundings.

Facilities & Amenities
The hotel features a large swimming pool that guests generally find pleasant, though some note it can be cold, and access can be slippery. There are often insufficient sun loungers and umbrellas, leading to competition for spots. Wi-Fi connectivity is widely praised as strong and reliable throughout the property. The hotel is set within extensive gardens and a beautiful park, providing ample outdoor space. While there are multiple bars, including a pool bar and an outside bar, some guests express disappointment that they close early, typically by 10 PM. The all-inclusive drink options are often described as limited, featuring machine-made cocktails and local beer and wine. A recurring concern is the absence of a fridge, kettle, or safe in the rooms. Guests should also be aware of the numerous steps throughout the hotel complex, as there are no elevators, which can pose a challenge for those with mobility issues.

Cleanliness & Room Comfort
Guest feedback on room cleanliness is generally positive, with many describing rooms as clean and tidy. However, some reviews indicate that housekeeping can be superficial, primarily focusing on folding bed sheets and emptying bins, with infrequent towel changes and a lack of thorough cleaning like sweeping. The overall room condition is frequently noted as old, outdated, and in need of significant renovation, with some furniture appearing worn and fixtures like washbasins and bathtubs being from an older era. Some guests have reported a mold smell in their rooms. While some rooms are described as spacious, others are considered small. Many rooms offer a balcony or terrace, often with sea views, though some are shared, and a lack of balcony lighting is mentioned. Key amenities like a fridge, kettle, and water are typically not provided in the rooms, and some showers have been reported as broken. Despite these issues, the beds are generally found to be comfortable, ensuring a restful sleep.

Dining & Food Quality
Feedback on the hotel's dining experience is notably mixed. Many guests praise the food quality as delicious, varied, and excellent, highlighting a good selection of dishes, including fresh fish. The buffet is often described as having a wide variety, with different hot dishes available at each meal. However, a significant number of reviews describe the food as poor, unpalatable, or the "worst ever," citing issues with cold hot food and repetitive options, particularly with salads and repurposed leftovers. Breakfast is sometimes noted for unusual choices like vegetables and powdered ingredients. While some appreciate the fresh bread and selection of sweets, others find the dessert variety limited and unappealing. The all-inclusive drinks are frequently criticized for their low quality, with machine-made cocktails lacking taste and limited choices of local beer and wine. Coffee and tea options are also a point of contention, with complaints about cheap coffee and powdered milk.

Location & Accessibility
The hotel's central location directly on the seafront is a major highlight, offering great views and a beautiful setting. Guests appreciate the easy access to Trogir, which is a must-visit, via a convenient water taxi service located nearby, or a pleasant but longer walk. The hotel's beach access is directly in front of the property, but it consists of a concrete concourse with steps leading into the water, rather than a natural sandy beach. The water entry can be stony and slippery, leading many to recommend bringing sea shoes. While there is a parking lot available, guests should be aware of the numerous steps throughout the hotel complex, as there are no elevators, making it challenging for individuals with mobility issues or those traveling with strollers. Despite these access challenges, the proximity to the sea and the charming town of Trogir remains a significant draw.

Staff & Service
The staff and service at the hotel receive mixed but generally positive feedback. Many guests commend the friendly staff, describing them as helpful, smiling, and professional, particularly highlighting the restaurant and cleaning teams. The reception staff are often noted for their courtesy and efficiency during check-in and check-out. However, some guests report instances of unhelpful or unwelcoming behavior from certain individuals, including a lack of assistance with luggage despite the hotel's many steps. While housekeeping is generally appreciated for maintaining cleanliness, some reviews mention infrequent towel changes and superficial room cleaning. The animation team consistently receives high praise for their energy, engagement, and effort in organizing activities and evening entertainment. However, a recurring point of feedback is that the entertainment is primarily geared towards French-speaking guests, leading to feelings of exclusion for others due to language barriers and limited resources for broader appeal.

Additional Information
A significant aspect of the hotel experience is its focus on predominantly French guests, with entertainment and activities often tailored to this group, which can make non-French speakers feel excluded. Guests should be aware that some facilities, such as the pool and sunbeds, may not be fully available or operational outside of peak season. The property is described as an older hotel that is in need of an update or renovation, with some areas appearing dated. Regarding value for money, opinions are divided; some guests feel it offers good value for its price, while others believe it is overpriced for its stated star rating, suggesting it feels more like a two-star property. There are also mentions of a policy where drinking water is not provided in rooms and no shops are conveniently located nearby for purchasing essentials.