The White Horse Inn

The hotel offers a traditional village pub setting, providing a convenient base for exploring the South Downs and the local area. It is ideal for short stays, hikers, and those seeking a traditional pub experience with dining options. Guests frequently praise the friendly staff and the pub's welcoming atmosphere, though feedback on room quality and amenities is mixed. To enhance your stay, it is advisable to confirm room details, especially regarding private bathrooms and breakfast availability, and consider requesting a room away from the church clock for a quieter experience.

Facilities & Amenities
Guests frequently noted issues with connectivity; Wi-Fi login details were often not provided, and there was a general lack of mobile signal and telephone signal at the location, sometimes requiring guests to drive off-site to make contact. Many rooms were found to be lacking basic amenities such as sufficient towels, with some guests only receiving flimsy bath towels and no hand towels. A recurring concern was the presence of a bright green emergency light in the rooms, which many found disruptive to sleep. Some rooms also lacked a wardrobe or adequate seating space, and had only a blind instead of curtains, contributing to brightness. While some rooms featured a bath, other amenities like a functional TV remote were occasionally reported as defective. The outside area and beer garden were generally appreciated.

Cleanliness & Room Comfort
Many guests found the rooms to be small and basic, though some considered them functional for a short stay. A significant number of reviews highlighted cleanliness issues, with reports of rooms not being ready upon arrival, being grubby, or having stained carpets. Several guests noted the presence of damp or mould in the bathroom, sometimes accompanied by a bad smell of damp, attributed by some to a lack of an extractor fan. Some rooms were also described as freezing cold due to a lack of heating. Despite these concerns, the beds were generally found to be comfortable, ensuring a restful night's sleep for many. However, the bright green emergency light in the room was a frequent complaint, making it difficult to sleep. Noise from the church clock and road noise was also mentioned by some.

Dining & Food Quality
A consistent point of confusion for guests was the breakfast situation; despite the website indicating breakfast was available at an extra cost, many reviews stated that no breakfast was available as the pub had stopped serving it some time ago. This led to disappointment for those expecting morning meal options. Conversely, the food quality served in the pub for lunch and dinner received positive feedback. Many guests described the pub food as good, with some calling it excellent and good value for money. The restaurant within the pub was noted to be popular and often busy, suggesting a lively atmosphere for dining. Some guests, however, found the food choices to be typical pub-type fried options.

Location & Accessibility
The hotel boasts a highly convenient location in the centre of a very pretty village, making it a popular spot. Guests appreciated its proximity to local amenities and attractions, including a lovely church and the South Downs, which are easily accessible for walks or strolls. This makes it an ideal base for exploring the surrounding countryside. Regarding parking, feedback was mixed but generally indicated limited on-site options. While some guests were fortunate enough to park directly outside or found space in the small car park, many noted that street parking was often necessary on the narrow country roads. However, a free public car park was available within a five-minute walk, providing a viable alternative for guests.

Staff & Service
The staff and owners consistently received high praise from guests, with many describing them as lovely, friendly, and helpful. The bar staff were particularly highlighted for their welcoming demeanor and contribution to a friendly atmosphere within the pub. However, some guests experienced issues during check-in, with rooms not being ready at the designated time or bookings initially being difficult to locate. A few isolated incidents mentioned staff leaving the premises shortly after check-in, leaving guests as the sole occupants without immediate contact options, which caused concern. Despite these occasional service gaps, the overall sentiment regarding staff was positive, with their attentiveness and willingness to assist often compensating for other shortcomings.