The Social Hub Amsterdam City

The hotel offers a unique blend of hotel and co-working space, fostering a vibrant, youthful atmosphere that appeals to a diverse range of guests. Its signature feature is its innovative concept that seamlessly integrates social and professional environments, making it an ideal choice for business travelers seeking productive workspaces and young professionals looking for a dynamic stay. The hotel is also well-suited for sightseers and solo travelers due to its excellent connectivity to the city center. Guests frequently highlight the friendly staff, the comfort of renovated rooms, and the convenient location near public transport. To enhance your experience, consider requesting a newly renovated room for superior comfort and be aware that ongoing renovations might cause some daytime noise. Taking advantage of the nearby metro is highly recommended for effortless city exploration, and many guests suggest including the excellent breakfast in your stay.

Facilities & Amenities
The hotel provides a comprehensive array of facilities and amenities designed to cater to both leisure and business needs. Guests frequently praise the inviting bar and restaurant areas, which offer a lively atmosphere and good food, alongside a convenient cafe in the lobby. For those maintaining their fitness routine, a well-equipped gym is available, often described as one of the best found in a hotel. The extensive co-working spaces and lounge areas are a major draw, providing comfortable and functional environments with reliable free Wi-Fi and ample power outlets, perfect for remote work or relaxation. Recreational options include pool tables and ping pong tables, adding to the social vibe. While some guests noted issues with broken machines in the free laundry facilities, the service is generally appreciated. Bike rentals are also offered, providing a popular way to explore the city.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many highlighting the cleanliness of the rooms and the comfortable beds that ensure a restful sleep. The spaciousness of the rooms, particularly the newly renovated rooms, is frequently appreciated, offering a pleasant environment for guests. However, some guests have noted inconsistencies, with mentions of dusty surfaces and uncleaned sinks or bathrooms in certain instances. Noise levels present mixed experiences; while many rooms are described as quiet, some guests reported disturbances from construction work during the day, thin walls, or noise from the gym and corridors. In-room amenities like coffee machines, tea, and water are a welcome touch, though some wished for a mini-fridge or an iron. Issues with bathroom design, such as a short shower glass panel leading to water splashes, and occasional reports of black mold or dirty towels, suggest areas for improvement.

Dining & Food Quality
The hotel's dining options receive considerable praise, with the breakfast buffet consistently highlighted as a standout feature. Guests commend its superb quality, wide variety, and excellent selection of both cold and hot dishes, making it a great value and a perfect start to the day. While most guests appreciate the extensive choices, including many vegan options, some have noted that the hot food can occasionally be lukewarm or that certain staples like bread rolls might be limited. The on-site restaurant and bar also garner positive reviews for their tasty food and vibrant atmosphere, offering convenient and enjoyable options for lunch and dinner. However, some guests experienced the restaurant being closed for hotel guests due to private events or the bar closing earlier than expected due to staff shortages, which caused minor inconvenience. Overall, the food and beverage services contribute significantly to a positive guest experience.

Location & Accessibility
The hotel boasts an excellent and highly convenient location, making it a popular choice for visitors. Its proximity to the Wibautstraat Metro station, just a two-minute walk away, is a major advantage, allowing guests to reach Amsterdam Central Station in approximately five minutes and the city center within a few stops. This provides easy and quick access to all major attractions and transportation hubs, including direct connections to the airport. A large supermarket is conveniently located directly across the road, proving very handy for guests. While the hotel is situated slightly outside the immediate city center, offering a quieter neighborhood, many guests find it walkable to central areas, typically within 20-30 minutes. Parking is available next to the hotel, though it comes with a daily fee. The surrounding area is described as diverse, with various bars, cafes, and shops.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, with guests frequently commending their friendliness, helpfulness, and attentiveness. Many reviewers highlight the staff's cheerful demeanor and willingness to go above and beyond, such as assisting with room changes due to noise or renovations, and providing support during unexpected incidents. The check-in and check-out processes are generally described as smooth and efficient, with the option for self-check-in appreciated by many. While the overall service is highly praised, there are mixed reviews regarding housekeeping, with some guests reporting daily service and clean towels, while others noted inconsistencies like unemptied trash bins, uncleaned sinks, or towels not being replaced daily. Despite a few isolated negative experiences concerning specific staff interactions or communication, the majority of guests found the service to be excellent and a significant contributor to their positive stay.

Additional Information
A significant recurring theme in guest reviews is the ongoing renovation and construction work at the hotel, which, while leading to improved rooms, often causes daytime noise and is not always communicated to guests in advance. The hotel operates with a unique student and hotel blend concept, which creates a vibrant, youthful atmosphere that some guests enjoy, while others find it less traditional. Guests appreciate the hotel's commitment to sustainability, evidenced by features like water-liter counters in showers. Unique in-room amenities such as books and complimentary condoms add a distinctive touch. The hotel also offers free laundry facilities, though some machines have been reported as broken. A notable negative experience involved a strict cancellation policy that refused a refund for a medically unavoidable trip. Guests should also be aware of a no-cash policy at the hotel's facilities.