The Originals

This hotel offers a prime urban experience, distinguished by its central location on a vibrant pedestrian street, placing guests directly amidst the city's lively atmosphere and just a short walk from the train station. Its unique charm is enhanced by the view of its period neon sign from some rooms, adding to its character. The hotel is particularly well-suited for sightseers and business travelers due to its excellent accessibility to key attractions and transport links, making it an ideal stopover point. Couples can enjoy the romantic ambiance of the city center, while families appreciate the spacious rooms available. Guests frequently commend the staff's helpfulness and the overall comfort of the accommodations, though some note the lively street can be noisy. To ensure a more peaceful stay, especially on weekends, it is advisable to request a room not facing the main street, as the area can be quite active late into the night.

Facilities & Amenities
The hotel provides essential facilities to enhance guest convenience. An elevator is available, though some guests reported it being out of service occasionally, causing inconvenience. Free Wi-Fi is offered throughout the property, allowing guests to stay connected, although some experienced intermittent connectivity issues. Rooms are equipped with a safe for valuables, though its placement or functionality was sometimes noted as problematic, with some reporting it to be unsecured. While air conditioning is present, its effectiveness and noise levels were inconsistent, with some guests finding it loud or insufficient, particularly in warmer weather. Some rooms include a coffee maker, which is a welcome addition for morning beverages. However, guests should note that rooms generally lack a minibar or refrigerator, and some reported issues with the television functionality or the absence of a hairdryer, which can be an inconvenience for personal grooming.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed. Many guests found their rooms to be clean and the bedding comfortable, ensuring a restful night's sleep. However, some reported concerns, including dirty carpets, stains on walls, and broken fixtures such as towel racks, shower columns, or electrical outlets. A significant issue for some was a strong mildew or mold smell, particularly in bathrooms, which was attributed to poor ventilation. Room sizes vary, with some described as small and others as spacious, and some rooms were noted for being dark due to insufficient lighting or windows facing a wall. Noise is a recurring concern, stemming from street noise (nightlife, deliveries, cleaning vehicles), ventilation systems from adjacent restaurants, and sometimes internal noise from other guests or hotel systems. While some rooms offer balconies and pleasant views, others face internal courtyards with noisy equipment. Curtains were sometimes found to be too small or ineffective at blocking light.

Dining & Food Quality
The hotel offers a breakfast service that receives mixed reviews. Many guests found the breakfast to be good, varied, and copious, appreciating the selection available in the buffet. Some specifically highlighted the inclusion of salmon as a positive. However, other guests found the breakfast selection to be limited or basic, and there were frequent comments about replenishment issues, with items running out and not being refilled promptly, especially for those arriving later. Issues with the coffee machine were also reported. The hotel features an attached restaurant or brasserie, often referred to as Edito, which is generally well-regarded. Guests found the food quality to be good, with a varied menu and a pleasant atmosphere. The convenience of having a restaurant on-site, with options for in-room dining, was appreciated by many.

Location & Accessibility
The hotel boasts an excellent central location, making it a significant draw for guests. Situated directly on a pedestrian street, it offers immediate access to a multitude of restaurants, bars, and shops. Its proximity to the train station (just a few minutes' walk) is highly convenient for arrivals and departures. Guests can easily explore the city's main attractions, including the cathedral and historical sites, all within easy walking distance. During the holiday season, the Christmas market is also just a short stroll away. While the hotel does not have its own parking, underground parking facilities are available very close by, such as the Drouet d'Erlon car park. The hotel often provides a discounted rate for guests, though it requires carrying luggage from the parking area to the hotel entrance.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their positive interactions, noting that the team is very welcoming and accommodating to various requests. The check-in process is generally described as quick and efficient, contributing to a smooth arrival experience. Staff members are proactive in providing suggestions for local attractions, offering advice on parking, and assisting with other guest inquiries, demonstrating a genuine willingness to assist. They are also responsive to issues, with some guests reporting successful room changes when problems arose, ensuring guest comfort. The overall sentiment is that the staff contribute significantly to a positive guest experience, making visitors feel valued and well-cared for throughout their stay, from arrival to departure.

Additional Information
A significant point for prospective guests is the pervasive noise experienced by many, particularly in rooms facing the main street. This includes loud music from nearby bars extending late into the night, followed by early morning deliveries and street cleaning, making it challenging to sleep even with earplugs. Some rooms also experience noise from hotel ventilation systems or adjacent restaurant exhaust, which can run until the early hours. While the hotel's central location is a major advantage, guests seeking quiet should specifically request rooms not facing the street or on higher floors. Some reviews indicate the hotel is a bit dated or needs renovation, with certain areas showing wear and tear. Isolated incidents of power outages (linked to appliance use) and lack of hot water in showers were also reported by a few guests.