Sonesta Simply Suites Nashville Brentwood

This hotel offers a memorable stay, particularly noted for its spacious rooms equipped with full kitchens, providing a home-like atmosphere for guests. The consistently praised friendly staff is a signature feature, making every interaction pleasant and helpful. It is an ideal choice for extended-stay guests, work travelers, and families seeking comfortable, self-sufficient accommodations. Pet owners will also find the hotel accommodating. While the property shows signs of age, its value and the dedication of its team make it a compelling option for budget-conscious travelers. To enhance your experience, consider utilizing the in-room kitchen facilities and the complimentary laundry service, which are highly valued by many visitors.

Facilities & Amenities
Guests frequently highlight the convenience of the full kitchens found in the suite-style rooms, which include a full-size refrigerator, stovetop, microwave, dishwasher, and all necessary utensils and dishes, enabling self-catering. The free laundry service is a significant perk, appreciated for its efficiency and cleanliness, especially for longer stays. A 24-hour fitness room is available, described by most as well-equipped and clean, though some find it a bit outdated. The hotel also offers free parking, which is ample and well-lit, and free Wi-Fi that generally performs well. While some rooms may lack minor items like a coffee pot or a trash can in the bathroom, and some appliances show wear, the overall provision of amenities is seen as beneficial.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed but detailed. Most guests praise the comfortable beds and pillows, often noting the fresh linens and the generally quiet environment conducive to a good night's sleep. However, a significant number of reviews mention issues with overall cleanliness, including dirty rooms upon arrival, sticky floors, and unvacuumed carpets. Recurring complaints include musty or stale odors, and occasionally cigarette smoke. Some rooms show signs of mold on walls or AC units, and many report worn or outdated furniture, such as ripped chairs and rusted fixtures. While spacious bathrooms are appreciated, some guests experienced problems with cold water, clogged drains, or empty toiletries.

Dining & Food Quality
The hotel does not offer a complimentary breakfast, which is a common point of feedback from guests. However, the presence of full kitchens in every room allows guests to prepare their own meals, providing a cost-effective and convenient dining solution, especially for longer stays. Many guests appreciate the hotel's proximity to various restaurants and grocery stores, including major supermarkets, which are often within walking distance or a short drive. This accessibility makes it easy for guests to stock their kitchens and enjoy home-cooked meals, offsetting the absence of on-site dining options.

Location & Accessibility
The hotel's convenient location is consistently praised, situated in a safe and quiet area that is easily accessible. It serves as a good middle ground, being approximately 10-20 minutes from downtown Nashville and its main attractions. Guests appreciate its proximity to various restaurants, shopping centers, and grocery stores, many of which are within walking distance. The property also features pleasant walking trails directly behind it, offering a natural escape. Free parking is readily available and well-lit, adding to the convenience. While the elevator is occasionally out of service, which can be an inconvenience, the overall accessibility and peaceful setting are highly valued.

Staff & Service
The staff at this hotel consistently receives overwhelmingly positive feedback, frequently described as exceptionally friendly, helpful, attentive, and professional. Guests highlight their welcoming demeanor and willingness to go above and beyond to assist with requests, from quick check-ins to providing local recommendations and accommodating room changes. Many reviews emphasize how staff members make guests feel like "family" or "at home," creating a warm and inviting atmosphere. While there are isolated reports of minor issues such as slow processing of incidental fees or maintenance requests not being fully addressed, the overall sentiment regarding staff performance is one of strong appreciation and satisfaction.

Additional Information
The hotel is pet-friendly, a significant advantage for guests traveling with animals, though some note the pet fee is a flat rate regardless of stay duration. The property is undergoing renovations and updates, with new beds already installed in some rooms, indicating an effort to modernize the facilities. Guests can also benefit from unique amenities such as the option to check out kitchen appliances beyond what is standard in the room. While the hotel generally maintains a no-smoking policy, some guests have reported smoke-like odors in hallways or rooms. Additionally, some guests have experienced fire alarms going off, though these issues are typically resolved promptly.