Sharm Dreams Vacation Club - Aqua Park

The hotel is widely recognized for its extensive aquatic facilities, including numerous pools and a dedicated aqua park, offering a vibrant and engaging environment for guests. This makes it an ideal destination for families seeking entertainment and active travelers who enjoy water-based activities, as well as budget-conscious travelers looking for an all-inclusive experience. The resort's vast territory, while offering a sense of spaciousness and a sense of not being overly crowded, also means that guests should be prepared for longer walks between facilities. Many visitors praise the generally friendly and helpful staff, who strive to enhance the guest experience despite some operational challenges. However, feedback on room cleanliness and condition is notably mixed, with many guests reporting issues. To ensure a more comfortable stay, it is advisable to manage expectations regarding room amenities and be prepared for potential inconsistencies in service, especially concerning internal transportation due to the resort's expansive layout. Consider requesting a room closer to main amenities if mobility is a concern, and be aware that Wi-Fi access can be unreliable in rooms.

Facilities & Amenities
The resort boasts an impressive array of facilities, with numerous pools being a major highlight, including several heated pools that are particularly appreciated by guests. The aqua park, often referred to as Cleo Park, is a significant draw, especially for families, though some guests note it requires maintenance and that not all slides are operational. While the hotel offers bars throughout the complex, some guests experienced issues with limited service or rude staff at certain locations, and the "all-inclusive" package is often criticized for its limited offerings beyond soft drinks. Wi-Fi connectivity is a recurring concern, with many guests reporting it to be unreliable or completely unavailable in rooms, often limited to public areas. A fitness center is available, and guests appreciate the overall landscaping and greenery of the expansive property.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is highly inconsistent, presenting a significant area of concern for many visitors. Numerous reviews describe rooms as dirty, worn out, and in need of renovation, with common complaints including dust, mold in bathrooms, rusty fixtures, and even unpleasant odors like a "pee smell." Some guests reported finding bugs or uncleaned areas upon arrival, and issues with broken furniture or non-functional amenities like phones. While a few guests found their rooms to be spacious and clean, the prevailing sentiment points to a lack of consistent upkeep. Furthermore, basic amenities like towels were sometimes missing or not replaced, and the lack of conditioner was a notable inconvenience for some. The beds are generally described as comfortable, contributing positively to sleep quality when other issues are not present.

Dining & Food Quality
The dining experience at the hotel receives mixed reviews, with many guests appreciating the food quality and variety available, particularly at breakfast which often features live cooking stations for omelets and pasta. The desserts, fruits, and yogurt selection are frequently praised. However, a significant number of guests found the food to be repetitive, with some describing options as "sad" or "very bad," and a few even reported stomach issues. The restaurants can become crowded, leading to challenges in finding tables and occasional disorganization, though staff are often commended for their efforts to manage the large number of guests. The all-inclusive package is a point of contention, with many feeling it offers limited value, often restricted to soft drinks and very short windows for snacks and ice cream, requiring guests to return to main restaurants for food.

Location & Accessibility
The hotel's location is generally considered favorable, offering proximity to the beach and being within a reasonable walking distance to Naama Bay and other downtown attractions. This makes it convenient for guests wishing to explore the local area. However, the vastness of the resort itself presents significant accessibility challenges. Many rooms and apartments are situated far from the main facilities, including restaurants and the aqua park, necessitating long walks or reliance on the internal shuttle service. Feedback on the shuttle service is inconsistent, with some guests experiencing long waits, rude drivers, or limited operating hours, making internal transportation a source of frustration. Guests should be prepared for considerable distances between their accommodation and key amenities, impacting daily convenience.

Staff & Service
The staff and service at the hotel are consistently highlighted as a major positive aspect by most guests. Many describe the team as friendly, helpful, welcoming, and attentive, going the extra mile to assist with requests and resolve issues. The animation team receives particular praise for their energy and engaging activities, contributing significantly to a lively atmosphere. While the check-in process is generally smooth, some guests reported initial room allocation problems that required staff intervention. However, there are isolated reports of less satisfactory interactions, such as delays with bellhop service, occasional rudeness from bar staff, or inconsistencies in housekeeping, particularly regarding towel replacement and thoroughness of cleaning. Despite these individual concerns, the overall sentiment is that the staff's dedication to guest satisfaction is a strong point.