Rashleigh Arms

The hotel offers a unique blend of a charming building with a lively pub atmosphere and comfortable accommodation, often extending into a separate, quieter annex. Its signature feature is its prime location just a short walk from Charlestown Harbour, making it an ideal base for sightseers and walkers exploring the local area and the South West Coast Path. The hotel is also highly recommended for couples seeking a relaxing getaway and families due to its welcoming environment and dining options. Dog owners particularly appreciate the pet-friendly approach. Guests consistently praise the overall comfort and the attentive staff. To enhance your stay, consider requesting a room in the annex for potentially more space and quiet, and be mindful that the cobbled car park can be uneven. Booking dinner, especially for the popular Sunday roast, is advisable.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. A significant advantage is the free, ample car park, though guests frequently note its cobbled and uneven surface, which can be challenging, especially for motorcyclists. Inside the rooms, guests appreciate thoughtful touches such as coffee machines, dressing gowns, and high-quality Elemis products, contributing to a luxurious feel. While most rooms include a TV, some guests reported issues with functionality. The hotel boasts a lively bar and a spacious outdoor garden/patio area, popular for drinks and relaxation, often with a good selection of beers. Heating in the rooms is generally effective, with some newer rooms featuring modern Dyson fans/heaters. The hotel is also notably pet-friendly, offering special amenities for furry companions.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, describing rooms as spotless and well-maintained. The comfortable beds are a recurring highlight, ensuring a restful night's sleep for most. Room sizes receive mixed feedback; while many find them spacious, particularly those in the annex, some describe them as compact or even small, with bathrooms often noted as being particularly tiny or cupboard-sized, which can be restrictive. Despite some bathrooms showing signs of wear or needing modernization, the showers are generally good. Many rooms offer beautiful views of the harbour or surrounding area, enhancing the stay. However, noise levels can be an issue for light sleepers, with reports of sound from neighboring rooms, the bar below, kitchen extractor fans, or outside seating areas, impacting sleep quality for some. Thoughtful in-room amenities like pillow spray and sewing kits are appreciated.

Dining & Food Quality
The hotel's dining experience receives largely positive feedback, with many guests praising the overall food quality. The breakfast is consistently highlighted as excellent, offering a wide variety of choices, including cooked-to-order options and quality local ingredients, though some noted inconsistencies in portion sizes or specific items. The restaurant provides a cozy atmosphere for meals, while the bar offers a lively setting with good food options. Specific dishes like the Sunday roast, steak, and fish and chips are frequently mentioned, though feedback on these can be mixed, with some finding certain meals overpriced or sub-standard, such as the paella or burgers. Service speed in the restaurant can vary, with some guests experiencing long waits, particularly during busy periods, while others found it prompt. The hotel also caters to dietary needs, offering good vegan and gluten-free options.

Location & Accessibility
The hotel boasts an excellent location, consistently cited as one of its strongest assets. Situated just a short walk from Charlestown Harbour, guests find it an ideal base for exploring the picturesque village, its unique shops, and numerous other bars and restaurants. Its proximity to the sea and a small beach is also highly valued. Beyond Charlestown, the hotel offers good road connections for visiting wider Cornwall attractions like the Lost Gardens of Heligan and the Eden Project. For those relying on public transport, a bus stop conveniently located outside provides easy access to nearby towns. The availability of free, on-site parking is a significant convenience for guests traveling by car, despite the frequently mentioned uneven, cobbled surface of the car park.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their welcoming demeanor and efficiency, from the front desk to the restaurant team, noting that nothing seems too much trouble. The check-in process is generally described as quick and smooth, with staff often going the extra mile to assist guests, even in busy periods. Housekeeping is consistently commended for its thoroughness, ensuring rooms are clean and well-maintained daily with amenities topped up. The hotel's dog-friendly service stands out, with staff showing patience and providing special welcome amenities for pets, making their stay comfortable. Guests also appreciate the staff's responsiveness to requests, such as accommodating room changes or medical needs, and their professional handling of feedback, contributing significantly to a positive overall experience.

Additional Information
Guests frequently commend the hotel for its outstanding value for money, often noting that room rates are very reasonable and include breakfast. A unique aspect of the accommodation is the presence of adjacent properties or annexes, such as T'Gallants, which offer spacious rooms, sometimes with suite-like features, providing a quieter alternative to rooms directly above the pub. The hotel maintains a strong pet-friendly policy, going above and beyond with thoughtful touches like a dedicated dog welcome box containing treats and even doggy beer. Other appreciated unique amenities include pillow mist for a restful sleep, high-quality Elemis toiletries, and on occasion, special surprises like Easter eggs left for guests. The hotel is part of the St Austell Brewery portfolio, which some guests appreciate for its local beer selection.