Premier Inn Aberdeen North - Bridge Of Don

The hotel is widely recognized for its exceptionally comfortable beds, ensuring a restful night's sleep for most visitors. Guests frequently highlight the friendly and helpful staff as a major positive, contributing to a welcoming atmosphere. While the cleanliness of the rooms is generally appreciated, some guests have noted areas needing improvement. The convenience of free parking and an attached restaurant are also consistently mentioned as significant benefits. This hotel serves as an ideal base for business travelers seeking a reliable stay, families participating in local events, and sightseers exploring the surrounding area, offering good value. To enhance your experience, it is advisable to confirm restaurant closing times, as they can vary, and consider requesting a room away from potential noise sources for a quieter stay.

Facilities & Amenities
The hotel offers practical amenities that enhance the guest experience, particularly its ample and free parking, which is a significant advantage for those traveling by car. While the hotel provides Wi-Fi, some guests have noted that the complimentary service can be slow, with faster speeds available for an additional charge. The hotel also features disabled rooms, with options for both low baths and wet rooms, catering to guests with specific accessibility needs. Although not extensively detailed in reviews, the presence of an attached pub and restaurant provides convenient dining and social options directly on-site. The overall sentiment is that the facilities are functional and meet basic needs, though some areas could benefit from modernization.

Cleanliness & Room Comfort
Most guests find the rooms to be generally clean and well-maintained, with particular praise for the comfortable beds and quality pillows that contribute to a good night's sleep. However, a notable number of reviews describe rooms as tired or dated, with some guests reporting issues such as mould or damp smells, particularly in the bathroom areas. Noise can be a concern, with mentions of creaking floorboards, sounds from adjacent rooms, or external disturbances like a plant room or road noise. Room temperature control is a frequent point of contention, with many guests finding rooms too hot due to a lack of effective air conditioning, despite the provision of fans. Additionally, the shower pressure is often described as disappointingly low, and while tea/coffee making facilities are available, some guests desire more consistent replenishment.

Dining & Food Quality
The attached restaurant is a prominent feature, with breakfast generally receiving positive feedback for its variety and value, often described as "cooked to perfection" with ample choice. However, guest experiences with dinner are more mixed; while some find the food quality to be decent and reasonably priced, others report small portions, poor preparation, or a limited menu. A significant point of frustration for many guests is the restaurant and bar closing times, which are frequently earlier than advertised, leading to inconvenience for late arrivals or those expecting longer service hours. Despite these inconsistencies, the convenience of having dining options on-site is appreciated, and the service in the restaurant is often highlighted as friendly, though staff can appear overworked during busy periods.

Location & Accessibility
The hotel's location is generally considered convenient, offering a balance between proximity to the city centre and a quieter setting. It is described as an ideal base for exploring Aberdeen and areas further north, with easy access to the city bypass. Guests appreciate its close proximity to a retail park, which includes stores like M&S Foodhall and Costa, providing convenient options for snacks and essentials. While some reviews note the hotel's appearance from the outside as somewhat run down, its position near main roads ensures good transport links. The availability of ample and free parking is a consistent positive, making it a practical choice for guests traveling by car. Public bus stops are also nearby, offering an alternative for reaching the city.

Staff & Service
The hotel staff consistently receive high praise for their friendly and helpful demeanor, with many guests highlighting their welcoming attitude and willingness to go "above and beyond" to assist. The check-in process is generally described as quick and efficient, though some guests have reported issues with receiving complete information, such as breakfast times. Staff are often commended for their attentive service, promptly addressing requests for extra amenities or resolving minor room issues. While the majority of feedback is positive, a few guests experienced less helpful interactions or noted instances where staff appeared overworked. Overall, the dedication of the team to providing a positive guest experience is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
Guests should be aware of certain policies and aspects that may impact their stay. An early check-in fee is sometimes applied, which has caused dissatisfaction among some guests. The hotel's Wi-Fi policy offers a basic free service, but a faster connection requires an additional payment. For longer stays, guests have noted that room service for fresh towels or cup replenishment is not automatic and needs to be requested from reception. The exterior of the hotel is frequently described as tired or run down, contrasting with the generally cleaner interior. Some guests have also reported issues with the hotel's internal systems, particularly regarding meal bookings with the attached restaurant, leading to confusion. Additionally, there have been isolated reports of unpleasant odors in rooms, which the hotel has attempted to address.