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Hotel Neptuno (Madrid, Spain)


Hotel Neptuno (Madrid, Spain)

About Hotel Neptuno

With a large, outdoor swimming pool, modern architecture, and a fully equipped fitness centre, Hotel Neptuno offers a recreation-filled holiday on the shores of the Mediterranean. Each room at this hotel has a flat-screen TV, as well as free Wi-Fi. Air conditioning is standard in all rooms as well and safes can be used for an additional fee. Spacious one and two-bedroom apartments with kitchens are also available. A wellness centre offers a number of beauty and spa treatments on site. Meanwhile, hotel services include a 24-hour front desk and on-site parking in a garage. A complimentary breakfast buffet is served each morning at this hotel. Live cooking can be enjoyed in the restaurant, and the poolside cafe and snack bar serves a range of small dishes. Almeria sits just 27 kilometres from the hotel. Meanwhile, Club De Golf Playa Serena is just 800 metres away from Hotel Neptuno.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Rating overview

  • Location
    Good  (7.9 / 10)
  • Rooms
    Very good  (8.1 / 10)
  • Service
    Good  (7.9 / 10)
  • Cleanliness
    Good  (7.7 / 10)
  • Value for money
    Very good  (8.2 / 10)

Positive Reviews


Huge Pool on Site

You won't have any problems getting a spot by the large pool located on site at this hotel. No matter how big your group is, you will be able to get a table with your party members, and enjoy a dip in the sparkling waters.


Beach Is Right There

No need to travel far to get the sandy shores of Spain. The hotel has a fantastic location right near the beach, allowing you to get there in no time. You just simply have to walk outside and you will be on the shores.


Animation Team Keeps Things Fun

With the fantastic amination team, you won't ever have a dull moment at this hotel. They are constantly working day and night to make sure you are having a great time.

Negative Reviews


Pretty Noisy at Night

Even if you are not a light sleeper, you will likely get your sleep disturbed here. Thin walls and noisy guests are two issues you will run into, especially at night.


Staff Does Not Speak English

While you will find the staff members to be helpful and friendly, they don't speak much English. This communication barrier can be frustrating if you are trying to ask a question or get a problem solved and your language is English.


May Be Disappointed By Food

When you head to one of the restaurants, you might not be too impressed by the food. The hotel would benefit from paying more attention to the quality of the food.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Solarium
  4. Body treatments
Property amenities
  1. Café
  2. Arcade/Video games
  3. Entrance hall/lobby
  4. Lift
  5. Hairdresser
  6. Parking
  7. Terrace
  8. Hotel bar
  9. Pool bar
  10. Outdoor swimming pool
  11. Conference rooms
  12. Non-smoking rooms
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
  5. Openable windows
  6. Television
  7. Hairdryer
  8. Central heating
  9. Electric kettle
  10. Air conditioning
  11. Minibar
  12. Sitting area
Sports facilities
  1. Pool table
  2. Shooting sports
  3. Bike rental
  4. Golf course
  5. Fitness
  6. Tennis court
  7. Table tennis
For children
  1. Playground
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Paseo Central s/n, Urb. Playa Serena , 04740 , Madrid , Spain
Telephone: +34(950)336545 | Fax: +34(950)336548 | 

Frequently Asked Questions about Hotel Neptuno

  • Is there a pool area at Hotel Neptuno?

    Yes, Hotel Neptuno offers 2 pool areas.

  • Are pets allowed at Hotel Neptuno?

    No, Hotel Neptuno doesn’t allow pets.

  • Is parking available at Hotel Neptuno?

    Yes, Hotel Neptuno provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel Neptuno?

    Check-in at Hotel Neptuno is available from: . Check-out time is by .

  • Where is Hotel Neptuno located?

    Hotel Neptuno is located in Paseo Central s/n, Urb. Playa Serena, 04740, Madrid, Spain.

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