Metropolitan

The hotel's prime location near the sea promenade and its direct access to public transport, with a bus stop right outside, makes it a highly convenient choice for guests. Many guests consistently highlight the hotel's cleanliness, the friendly and helpful staff, and the excellent breakfast as key strengths, often noting its good value for money. It is particularly well-suited for business travelers due to its proximity to exhibition centers and for sightseers looking to explore the city with ease, with many attractions within walking distance or a short bus ride. Couples can enjoy romantic strolls along the waterfront, while families appreciate the spacious rooms. To ensure a comfortable stay, guests might consider inquiring about room locations to minimize potential noise and be prepared for the local parking situation.

Facilities & Amenities
Guests consistently praise the hotel's Wi-Fi, describing it as very fast and reliable for both downloading and uploading, even for larger data files, ensuring guests can stay connected effortlessly for work or leisure. However, feedback regarding the elevators is a recurring theme, with many guests noting they are quite small, often accommodating only two people with luggage, and can be noticeably slow. Some describe them as old or chaotic, occasionally leading to a "sauna experience" due to poor ventilation, especially when crowded. The hotel has only two such elevators serving multiple floors, which can lead to significant waiting times, particularly during peak hours, impacting guest convenience. While a kettle is provided in rooms, guests should be aware that tea or coffee supplies are not typically included, so it is advisable to bring your own.

Cleanliness & Room Comfort
Most guests commend the hotel's cleanliness, frequently describing rooms as spotless, very clean, and well-maintained, contributing to a pleasant stay. Many rooms are noted for being spacious and recently renovated, offering a fresh and modern feel. The beds generally receive positive remarks for being comfortable, with some guests highlighting the addition of a soft layer for enhanced sleep quality. However, some reviews indicate issues with noise levels, particularly from corridors, adjacent rooms, or street traffic, suggesting that soundproofing could be improved. While some bathrooms are described as having nice showers, others mention them being small or prone to flooding, and a few guests reported concerns about hygiene in bathrooms, including cobwebs, or finding hair and glitter in rooms upon arrival.

Dining & Food Quality
The breakfast at the hotel is a significant highlight for most guests, consistently receiving high praise for its variety, quality, and freshness. Many describe it as royal, excellent, or amazing, offering a wide selection of food options, including local delicacies and pies, along with good coffee. The buffet is generally well-maintained and replenished, though some guests who arrived later in the morning noted that certain items were no longer available or that the quality of some specific items, like olives, was not up to par. Feedback on other food options, such as the hotel restaurant, is mixed; while some found the portions generous, others felt the overall food quality did not meet the expectations for a four-star establishment, with some dishes described as mediocre or even stale.

Location & Accessibility
The hotel's location is widely regarded as a major advantage, offering excellent accessibility to various points of interest. It is conveniently situated near the seafront promenade, just a five-minute walk away, providing pleasant opportunities for strolls. Guests appreciate its proximity to the city center, which is reachable within a 20 to 30-minute walk or a short bus ride, with a bus stop directly outside the hotel, including the airport bus route. While the immediate neighborhood might not offer the best views, sometimes facing abandoned buildings, the hotel itself is considered safe. Parking, however, is a significant challenge; the hotel does not have its own private parking, instead relying on a nearby partner garage which incurs an additional daily cost and often requires leaving car keys with attendants, as vehicles may need to be moved frequently.

Staff & Service
The hotel staff consistently receives high praise, with most guests describing them as exceptionally friendly, polite, helpful, and accommodating. Many reviews highlight their attentiveness and willingness to assist with various requests, from providing local insights to facilitating quick check-ins and check-outs. The service provided by the reception and housekeeping teams is frequently commended for its efficiency and warmth, contributing significantly to a positive guest experience. However, there are isolated reports of less satisfactory interactions, with a few guests describing some restaurant staff as disengaged or encountering instances of perceived rudeness from certain individuals, including a security guard. Despite these infrequent negative comments, the overwhelming majority of feedback points to a dedicated and welcoming team.