La Quinta Inn & Suites by Wyndham Chattanooga - East Ridge

The hotel is a popular choice for travelers with pets and road trippers due to its convenient location directly off the interstate. Guests consistently highlight the hotel's overall cleanliness, the friendly and helpful staff, and the quality and variety of the complimentary breakfast. Many find the accommodations comfortable, making it an ideal stop for an overnight stay during long journeys. The hotel's commitment to being pet-friendly, including designated rooms, is a significant draw for those traveling with animals. For families and couples seeking a reliable and welcoming experience, this hotel often exceeds expectations. To enhance your stay, consider requesting a room on an upper floor or an odd-numbered room to minimize potential noise from the highway or the designated pet floor. While the hotel generally maintains high standards, some guests suggest bringing your own pillow if you have specific comfort preferences.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. The fitness center is consistently praised for being well-equipped and clean, providing guests with options for maintaining their workout routines while traveling. The lobby and other common areas are described as spacious, clean, and inviting, often featuring a cozy fireplace that creates a welcoming atmosphere for relaxation or gatherings. Feedback on the pool is mixed; while some guests enjoy its refreshing qualities, others have noted it was closed during their visit or could benefit from better maintenance and cleanliness. Parking availability receives varied comments; most guests find it free and well-lit, but some report limited spaces, especially during peak times, occasionally requiring creative parking solutions like parking on grassy areas.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, contributing to a pleasant stay. The beds receive mixed reviews, with many guests praising them as comfortable, while some find them too firm or the pillows lumpy. Room decor is often described as updated and modern, though some areas show signs of wear and tear, such as unlevel floors or minor cosmetic issues. Noise levels are a recurring theme; while many rooms are noted as quiet, some guests report disturbances from loud air conditioning units, thin walls allowing sounds from neighboring rooms, or dog barking on the designated pet floor. In-room amenities typically include a refrigerator, microwave, and a television, along with blackout curtains for a restful sleep. The bathrooms are generally clean and spacious, often equipped with Dove products and good water pressure, though a few guests have noted issues with shower doors or plumbing smells.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, consistently receiving high praise for its variety and quality. The spread typically includes a range of hot items such as eggs, bacon, sausage, biscuits and gravy, and waffles, alongside cold options like cereal, yogurt, and fresh fruit. While most find the food fresh and tasty, some specific items, like the coffee or certain pastries, occasionally receive less favorable comments. The breakfast area itself is often described as clean, spacious, and well-maintained, with staff diligently replenishing items. Additionally, guests appreciate the availability of coffee and water in the lobby throughout the day. The hotel's location also provides easy access to a multitude of restaurants nearby, offering diverse dining choices beyond the hotel's offerings.

Location & Accessibility
The hotel's central location is a major advantage, offering exceptionally easy access directly off Interstate 75, making it a convenient stop for travelers. Its proximity to the highway ensures quick on and off ramps, simplifying travel logistics. Guests appreciate being close to a wide array of restaurants and shopping options, many within a few minutes' drive, providing ample choices for meals and necessities. Furthermore, the hotel serves as an excellent base for exploring local attractions in the Chattanooga area, including popular destinations like Rock City, Lookout Mountain, and Ruby Falls, which are easily accessible from the property. This strategic positioning allows guests to maximize their time for both travel and leisure activities.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight positive interactions with front desk personnel, who are often described as welcoming, efficient, and eager to assist with requests or provide local information, sometimes even going above and beyond to accommodate specific needs. The check-in and check-out process is generally reported as quick and easy, contributing to a smooth arrival and departure, though a few guests have experienced minor delays or issues with key cards. Housekeeping is frequently commended for maintaining clean rooms, with staff often noted for their courteous demeanor and responsiveness to requests for additional towels or amenities. While most feedback is overwhelmingly positive, some isolated incidents of less attentive service or communication issues have been mentioned. Overall, the hotel's team is dedicated to providing a positive guest experience, contributing significantly to the hotel's welcoming atmosphere.

Additional Information
A notable feature of the hotel is its comprehensive pet policy, which includes a reasonable fee and often designates the first floor for guests traveling with animals, providing convenient outdoor access. While the policy is widely appreciated, some guests have noted occasional pet odors in the hallways on the designated floor or a lack of convenient waste disposal receptacles in outdoor areas. The hotel is generally considered to offer good value for money, providing a comfortable stay at a reasonable price point. Guests with accessibility needs appreciate the availability of handicapped parking spots and accessible rooms, some conveniently located near exterior doors. Feedback on water pressure is mixed, with some finding it adequate while others report it as weak in showers or sinks. The availability of suites with separate living areas is also a valued option for those seeking more space.