Ereza Apartamentos Los Hibiscos - Adults Only

This hotel is highly regarded for its prime location near the main strip and beach, offering guests easy access to local attractions, shops, and restaurants. Its spacious apartments are a signature feature, providing ample room for relaxation and self-catering options. The hotel is particularly well-suited for budget travelers and sightseers who prioritize convenience and value, as well as couples seeking a quiet getaway, especially since it is transitioning to an adults-only establishment. However, guests with mobility issues should be aware of the numerous steps and ramps throughout the property. To make the most of your stay, consider utilizing the well-equipped kitchenettes for some meals and be prepared for potential queues for sunbeds by the pool.

Facilities & Amenities
The hotel features a pool area that, while clean, is often described as small and can become crowded, leading to a daily rush for sunbeds when the area opens. Many guests report that the pool water is very cold, particularly outside of peak summer months. The pool bar offers a good selection of drinks, including spirits, though some find the cocktails to be premixed and watery. Snacks are available at the bar during the afternoon, but their quality and temperature can be inconsistent. Guests should note that Wi-Fi and in-room safes are available but incur additional charges, which some visitors feel should be complimentary. There is no air conditioning in the rooms, and while fans can be rented, this may be a concern during warmer periods.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, noting that both the communal areas and individual rooms are spotless and well-maintained. The apartments are notably spacious, often featuring separate living areas and well-equipped kitchenettes with a fridge-freezer, hob, microwave, and utensils, which is a significant convenience for many. While most guests find the beds comfortable, some reviews mention that mattresses can be worn or that extra pillows are needed. Housekeeping typically services rooms every two days, providing fresh towels and general tidying. However, some guests have reported inconsistencies with towel changes or bedding not being refreshed regularly. Noise can occasionally be an issue due to the design of the wooden room doors, which can be loud when closing, and some guests have experienced noise from chairs being scraped on balconies.

Dining & Food Quality
Feedback on the hotel's dining experience is mixed, with a clear distinction between meals. Breakfast generally receives positive reviews, with guests appreciating the good variety of options, including hot items, cereals, pastries, and fresh fruit. However, the quality of lunch and dinner is frequently criticized. Many guests report that the food is often cold or only lukewarm, and the selection can be bland, repetitive, and limited, particularly for those with specific dietary preferences. While a microwave is available in the dining area for reheating food, this does not fully address the underlying issues. The restaurant atmosphere is often described as functional, resembling a canteen rather than a relaxed dining space. The all-inclusive drinks at the bar are generally well-received for their variety and generous measures.

Location & Accessibility
The hotel's central location is a major highlight for many guests, positioning it just a short, five-minute walk downhill to the main promenade, beach, and a wide array of restaurants, shops, and bars. This proximity makes it highly convenient for exploring the area on foot. However, a significant point of consideration for potential guests is the hotel's accessibility. It is situated at the top of a slight hill, and the complex itself features numerous steps and ramps across its different levels. While ramps are present, some are steep, making the hotel potentially challenging for individuals with mobility issues or those using wheelchairs or strollers.

Staff & Service
The hotel staff consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the reception team for their efficient check-in process, often accommodating early arrivals by providing access to all-inclusive benefits immediately. Many reviews highlight the staff's willingness to assist with requests and their overall pleasant demeanor, contributing significantly to a positive guest experience. The bar staff are noted for their hard work and quick service, even during busy periods. While the majority of feedback on service is overwhelmingly positive, a few isolated incidents of perceived rudeness from restaurant staff have been mentioned, though these appear to be exceptions rather than the norm.

Additional Information
A notable change for future guests is the hotel's transition to an adults-only policy, which may appeal to those seeking a quieter environment. Guests should be aware that the hotel does not offer any dedicated evening entertainment, encouraging visitors to explore the vibrant nightlife of the nearby strip. A recurring issue mentioned by guests is the lack of enforcement of the sunbed towel policy, leading to many beds being reserved early in the morning but remaining unused for extended periods. Some specific room issues have been noted, such as a persistent shower drainage problem in certain accommodations and occasional bird fouling on balconies. The hotel's wooden room doors can also be quite noisy, potentially disturbing guests.