Econo Lodge Inn & Suites

The hotel is primarily characterized by its affordability, serving as a very basic and budget-friendly option for travelers. Its most consistent feature, however, is its old and dated condition, which is frequently highlighted by guests. While some visitors appreciate its quiet rooms and convenient location, the overall sentiment often points to a property in significant need of renovation. This hotel is best suited for budget travelers or those seeking a simple overnight stay who prioritize cost above all else and have minimal expectations for amenities or modern comforts. It is generally not recommended for families or business travelers looking for a more comfortable or service-oriented experience. To ensure a smoother stay, guests are advised to manage their expectations regarding the hotel's age and condition, and to confirm all booking details directly with the property, especially if using third-party reservation platforms.

Facilities & Amenities
Many guests expressed disappointment regarding the pool, which was frequently reported as closed or unavailable despite being advertised, leading to unfulfilled expectations. The functionality of the TV varied, with some guests finding it easy to use, while others encountered issues with it not working or being too small for the room. Some rooms were equipped with a mini-fridge, which was a convenient addition for those who had it. However, a few guests noted the absence of USB charging ports, indicating a lack of modern conveniences. The hotel's overall offering of facilities appears to be very basic, with key amenities like the pool often being non-operational, which detracts from the guest experience.

Cleanliness & Room Comfort
A significant number of guests reported severe issues with cleanliness, describing rooms as filthy, disgusting, or having a pervasive bad smell, often attributed to cigarette smoke or chemicals. The presence of roaches and other bugs was a major and recurring concern, with many guests finding them in various areas of the room, including bathrooms and mini-fridges, leading to immediate check-outs or extreme discomfort. Rooms are widely considered old and dated, featuring dirty furniture, holes in walls, falling vents, and wobbly fixtures. Feedback on beds was mixed; while some found them comfortable or soft, many others described them as old, lumpy, or having noticeable springs, impacting sleep quality. Bathrooms frequently received negative comments due to mold, mildew, leaking toilets, dirty bathtubs, low water pressure, and a lack of consistently hot water. Despite these widespread issues, some guests did note that their rooms were surprisingly quiet, allowing for rest, though others experienced disturbances from road noise or other guests.

Dining & Food Quality
A consistent point of dissatisfaction among guests was the absence of breakfast, which was often advertised or expected but not provided. This frequently led guests to seek their morning meals and coffee elsewhere. The lack of coffee in rooms or readily available at the hotel was a common complaint, with some guests resorting to purchasing their own supplies. The designated coffee room was sometimes found locked or offered only water, further contributing to guest frustration. Overall, the hotel generally does not offer dining options, and the unfulfilled expectation of basic amenities like breakfast and coffee was a significant drawback for many visitors.

Location & Accessibility
The hotel's location generally received positive feedback, with many guests finding it convenient and central for their travel needs. Situated close to a main road, it offers good accessibility and is often highlighted for its proximity to local attractions such as a park or battlefield, making it a practical base for exploring the area. Its position near the highway was also appreciated for ease of travel, particularly for those on long journeys. While some guests noted that the immediate surrounding area might appear somewhat run-down, the hotel's strategic location was frequently cited as its primary advantage, providing convenient access to nearby food options and points of interest.

Staff & Service
Most guests reported overwhelmingly negative experiences with the staff, frequently describing them as rude, unfriendly, argumentative, and unhelpful. Many felt that staff were inconsiderate and difficult to reach, often preferring phone communication over direct interaction. The check-in process was a common source of frustration, with reports of reservations not being found, staff refusing entry, or demanding additional payments. Check-out could also be problematic, with guests struggling to locate staff or experiencing harassment. There were multiple accounts of guests feeling scammed or being overcharged, particularly when booking through third-party sites, with staff often blaming the booking platform and refusing assistance. Some guests also reported being harassed or trespassed, leading to highly unpleasant stays. While a few guests mentioned positive interactions with friendly staff or accommodating late check-out requests, these instances were significantly outweighed by the widespread negative feedback regarding overall customer service.

Additional Information
A recurring issue for many guests was the hotel's handling of third-party bookings, with frequent reports of problems upon arrival, such as reservations not being recognized or being charged more than the initially agreed price. The pet policy was also a point of contention; while the hotel is advertised as pet-friendly, some guests with service animals reported discrimination or difficulties with staff understanding their legal rights. There were also instances of guests being falsely accused of property damage related to pets. Several reviews noted the presence of long-term residents at the hotel, which some guests felt contributed to an unsafe or uncomfortable atmosphere due to people loitering in common areas. Despite a stated no smoking policy, many rooms reportedly smelled strongly of cigarette smoke, suggesting the policy was not effectively enforced. Concerns were also raised about security, including doors lacking secondary locks and a general feeling of unsafety among some visitors.