Drury Inn & Suites Nashville Airport

The hotel distinguishes itself with its exceptional complimentary offerings, making it a memorable stay for many guests. Its signature feature is the evening Kickback, providing a substantial meal and beverages, complemented by a comprehensive hot breakfast each morning, which significantly enhances the value of the stay. Guests consistently highlight the hotel's cleanliness, comfortable accommodations, and the friendly, attentive staff. This hotel is an excellent fit for families looking for value and amenities like the pool, and for travelers passing through or business travelers due to its convenient location and airport shuttle service. Couples also appreciate the added perks and comfortable environment. To maximize your experience, plan to utilize the evening Kickback as a full dinner, and consider the hotel's shuttle service for convenient airport transfers.

Facilities & Amenities
Guests frequently praise the hotel's array of facilities and amenities that cater to both relaxation and convenience. The indoor and outdoor pool is a major highlight, especially popular with families, offering a unique swimming experience, though some guests occasionally note the water temperature can be cool. The hot tub is also a favored spot for unwinding, although there are occasional reports of it being out of service or not reaching optimal temperatures. A well-equipped fitness center is available for guests to maintain their routines. The hotel provides free Wi-Fi throughout, ensuring connectivity. While generally functional, the elevators are sometimes described as slow, and some guests suggest additional units would be beneficial. Other convenient amenities include ice machines and a pantry offering various items.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness and the overall comfort of its rooms. Guests frequently commend the spotless condition of the rooms, hallways, and lobby areas. The beds are widely described as exceptionally comfortable, ensuring a restful night's sleep, often accompanied by ample and supportive pillows. Most rooms are noted for being spacious and well-appointed, featuring convenient microwaves, mini-fridges, and coffee makers. The bathrooms are generally clean with good water pressure and hot water in the showers. However, feedback on noise levels is mixed; while many find their rooms quiet, some report disturbances from airport traffic, hallway activity, or neighboring rooms, suggesting varying sound insulation. A few guests also noted minor issues like a lack of a bathroom fan or occasional room odors.

Dining & Food Quality
A significant draw for guests is the hotel's comprehensive complimentary dining program, which includes both breakfast and an evening Kickback. The breakfast is consistently praised for its variety and quality, offering a range of hot options such as eggs, sausage, waffles, and biscuits with gravy, ensuring a satisfying start to the day. Many guests highlight the convenience and value of the evening Kickback, often describing it as a full, hot meal rather than just snacks, which helps save on dining expenses. This feature typically includes various food items and complimentary alcoholic beverages. While the food quality is generally well-received, some guests occasionally wish for more daily variety in the menu or extended hours for the evening service. The dining areas are usually well-stocked and maintained by attentive staff.

Location & Accessibility
The hotel's location is highly convenient, particularly for those traveling through the airport, being just minutes away. Guests appreciate the reliable and prompt airport shuttle service, which simplifies arrivals and departures. The availability of ample and free parking is a significant advantage for guests with vehicles. While not directly in the city center, the hotel offers easy accessibility to popular Nashville attractions like Broadway and the Grand Ole Opry via short Uber or Lyft rides, allowing guests to avoid city traffic and parking fees. Some guests note that road construction in the immediate vicinity can occasionally make direct access to the hotel challenging, but overall, its position near major interstates is beneficial for regional travel.

Staff & Service
The hotel's staff and service consistently receive glowing reviews, standing out as a major positive aspect of the guest experience. Guests frequently commend the team for their exceptional friendliness, helpfulness, and professionalism. The check-in process is often described as quick and smooth, with staff going above and beyond to accommodate guest needs, including late arrivals or specific room requests. Many reviews highlight the attentive service provided by various team members, from the front desk to the breakfast and evening Kickback staff, who are noted for their politeness and willingness to assist. This dedication to customer service creates a welcoming and comfortable atmosphere, making guests feel valued throughout their stay.

Additional Information
The hotel offers several notable features that enhance the guest experience beyond standard amenities. It maintains a pet-friendly policy, accommodating guests traveling with animals, though it's important to be aware of a significant per-night fee associated with bringing pets, which some guests find substantial. Guests should also note that a damage hold may be placed on their card upon check-in, which is typically released after departure, and this is sometimes an unexpected charge. The hotel provides complimentary popcorn and soft drinks throughout the day, a small but appreciated perk that adds to the overall value. While generally well-maintained, some guests have experienced issues with slow elevators or occasional room odors like mildew, which are worth noting. The hotel also offers rewards program benefits for loyal guests, enhancing value for frequent visitors and demonstrating a commitment to guest satisfaction.