Courtyard by Marriott Portland Downtown/Waterfront

The hotel offers a highly convenient and comfortable stay, particularly distinguished by its prime waterfront location that provides easy walking access to Portland's vibrant Old Port, numerous restaurants, and diverse shops. Its spacious rooms, often featuring a rare and appreciated configuration of two king beds, are a signature feature that significantly enhances guest comfort. This makes the hotel an excellent choice for families seeking ample space, sightseers eager to explore the city on foot, and business travelers valuing convenience and a quiet environment. Guests consistently commend the hotel's overall cleanliness and the generally positive demeanor of its staff. To maximize your experience, be prepared for the mandatory valet parking fee, and take full advantage of the hotel's central position to immerse yourself in the local dining and shopping scene.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest stays, though feedback is mixed on some aspects. While a pool is available, some guests reported concerns regarding its cleanliness and maintenance, noting issues such as mold, chipping paint, and debris, while others found it to be a nice and clean amenity, particularly enjoyable for children. The fitness center is generally well-regarded, described as decent-sized, well-equipped, and often featuring modern equipment like Pelotons, though some noted minor maintenance needs. The lobby and common areas are frequently praised for being spacious, inviting, and offering comfortable seating. A shuttle service is a highly valued amenity, providing convenient transportation to the airport and local attractions, though some guests experienced long wait times due to staffing limitations. Wi-Fi is available, with most finding it reliable, while a few reported connectivity issues.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean, spacious, and modern, often highlighting the convenience of numerous electrical outlets and effective lighting controls. The beds receive mixed but mostly positive reviews, with many describing them as exceptionally comfortable, especially the king beds, ensuring a restful night's sleep. However, some guests found the mattresses to be too firm or the pillows overly soft. While the bathrooms are often noted for being spacious and featuring desirable walk-in showers, some reviews mentioned issues such as low water pressure, non-functioning drains, or a lack of basic toiletries like body wash or hand soap. Noise levels are typically reported as quiet, contributing to a peaceful stay, though occasional disturbances from adjacent rooms or the air conditioning unit were noted.

Dining & Food Quality
Most guests noted that breakfast is not complimentary and is typically a paid option, often available through a Starbucks or bistro in the lobby with limited hours and selections. While some guests found the offerings to be basic, others praised the quality of the food and the exceptional service provided by the breakfast staff, who went out of their way to accommodate requests and ensure a positive start to the day. The hotel also features a bar in the lobby, which some guests found to be a pleasant spot for evening drinks and appreciated the attentive service from the bartenders. However, its operating hours were sometimes inconsistent or limited, leading to disappointment for those hoping for more frequent access. Overall, while the hotel offers convenient on-site dining options, many guests chose to explore the abundant local restaurants due to the perceived value or variety of the hotel's offerings, suggesting that the hotel's dining is more for convenience than a highlight of the stay.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within easy walking distance of Portland's vibrant Old Port, numerous restaurants, shops, and waterfront attractions. This accessibility makes it an ideal base for exploring the city without the need for a vehicle. Parking is a significant topic among guests, as the hotel primarily offers valet parking for a daily fee, which many found to be expensive and, at times, inconvenient due to wait times. While some guests managed to find free street parking nearby, this is not guaranteed. The hotel's proximity to public transportation and its own shuttle service further enhance its accessibility, providing convenient options for reaching the airport and other areas beyond walking distance.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, helpfulness, and attentiveness, with many guests highlighting their willingness to assist with recommendations and requests. The check-in and check-out processes are typically described as smooth and efficient, contributing to a positive arrival and departure experience. However, some guests reported instances of staff appearing frustrated or being less welcoming, and occasional delays during busy periods. Housekeeping services received mixed feedback; while some appreciated the cleanliness, many noted that daily room cleaning is not standard and must be specifically requested, which led to some disappointment. The valet service, despite its cost, is frequently commended for its efficiency and the courteous demeanor of the attendants.

Additional Information
Guests should be aware of certain operational aspects and unique features that enhance or impact their stay. The hotel operates with a housekeeping policy where daily room cleaning is not automatic and needs to be requested, or occurs on an every-other-day basis. For those traveling with vehicles, the hotel's valet parking is the primary and often mandatory option, incurring a daily fee. The hotel is pet-friendly, accommodating guests with animals. Unique room amenities, such as an air purifier and a thoughtfully designed shower nook for towels, contribute to guest comfort. While a washer and dryer are available for guest use, some guests noted a lack of an ATM on-site. The hotel also offers a shuttle service, though its availability can be inconsistent, operating on a first-come, first-served basis.