Candia Park village

The resort is a family-friendly resort designed like a Cretan village, making it an ideal choice for families with young children and toddlers. Its enclosed layout ensures a safe and secure environment where children can roam freely, while the private beach and multiple pools offer ample space for relaxation and play. Guests consistently highlight the attentive staff and the authentic, low-key luxury that creates a charming and relaxing atmosphere. To make the most of your stay, consider booking a room on a higher floor or a Serenity Suite for enhanced views and tranquility, and be aware that the resort is primarily geared towards families, so couples seeking a quiet, adult-only experience might find it less suitable.

Facilities & Amenities
The resort offers a wide range of facilities designed for comfort and convenience. Guests appreciate the multiple pools, including a shallow pool for toddlers and a deeper pool for older children and adults, all conveniently located together. The private beach area is a significant draw, featuring comfy sun loungers and ample seating, with some areas offering natural shade from pine trees. For active guests, there's a well-equipped fitness center, a tennis court, and a basketball court. The on-site ice cream shop and coffee shop are popular daily stops, and a supermarket provides essentials, though some find its selection limited and prices high. Free Wi-Fi is available, and guests can enjoy water sports equipment rental directly from the beach, including pedal boats and scuba diving. Some guests noted that sunbeds around the pool could use an upgrade, and that pool opening times were sometimes perceived as limited.

Cleanliness & Room Comfort
Guests generally find the rooms and overall resort impeccably clean and well-maintained. Many rooms, particularly the Serenity Suites, are described as spacious, modern, and newly refurbished, offering comfortable beds and large balconies with wonderful views. The bathrooms are frequently praised for being newly renovated, spacious, and featuring excellent showers. While some older apartments are noted as being somewhat outdated or rustic in decor, they are still considered comfortable and functional, though some guests found the extra beds for children to be of poor quality or the kitchenette minimally equipped. Noise levels can vary, with some ground-floor rooms experiencing morning noise from outside or from guests above, and some older rooms having issues with light entering under doors.

Dining & Food Quality
The resort offers diverse dining options, with guests frequently praising the breakfast buffet for its extensive variety, including freshly made omelets and a dedicated section for traditional Greek breakfast items. The dinner buffet is also highly regarded for its quality and variety, featuring freshly prepared fish, slow-cooked meats, and numerous Greek delicacies, with themed nights adding to the experience. While the food is generally considered delicious and plentiful, some guests noted that buffet items could occasionally be lukewarm. The Taverna restaurant offers good quality dishes, though some found them to be overpriced. The pool bar provides convenient food and refreshment service, including the option to order via an app for delivery to sun loungers. Most guests appreciate the wide selection and quality, though some found the juices at breakfast to be watered down and the coffee better purchased separately.

Location & Accessibility
The resort is beautifully situated in a bay close to Agios Nikolaos, offering stunning views and a serene environment. Its private beach provides direct access to clear, calm waters ideal for swimming and snorkeling. While the hotel's location is somewhat remote, it is easily accessible by taxi to Agios Nikolaos (approximately 10-15 minutes) or Elounda, which guests recommend for exploring local restaurants and shops. Car rental is also a popular option for those wishing to explore further afield, with the hotel assisting in arrangements. Some guests noted that walking to town is not practical due to the distance and lack of sidewalks. Parking is available along the access road. The secluded nature of the resort contributes to its peaceful atmosphere, making it a self-contained destination for many families.

Staff & Service
The staff at the resort consistently receives high praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm hospitality and the staff's genuine desire to make visitors feel welcome, often remembering guests by name. The reception staff is commended for their efficient check-in process, responsiveness to requests, and assistance with transfers and taxi bookings. Housekeeping is described as meticulous, ensuring rooms are spotless and well-maintained daily. The restaurant staff is noted for their professional and caring service, especially towards families with children. The kids' club team is particularly lauded for their engaging activities and caring approach, making children feel safe and entertained. Overall, the staff's dedication to providing excellent service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
The resort is highly recommended for families with children, offering a kids' club with varied and professional activities, including outdoor movie nights with popcorn, cooking classes, and mermaid swimming lessons. Evening entertainment, such as bubble shows and magician performances, is family-friendly and creates a lively atmosphere in the central square. The resort maintains eco-friendly policies. Guests appreciate the pet-friendly policy, though finding suitable outdoor areas for pets can be challenging. For those with specific dietary needs, the hotel is accommodating, with staff providing detailed information on allergen-safe food options. The resort also offers a spa with various treatments, though some guests found the services to be on the more expensive side and noted some pressure to purchase additional products. Guests can order food and drinks directly to their sun loungers via an app, adding a layer of convenience.