Blue Sea Apartamentos Callao Garden

This hotel is highly regarded for its spacious apartments and the beautiful sea views many rooms offer, providing excellent value for a 3-star property. Guests consistently highlight the friendly and helpful staff and the overall cleanliness of the premises. It is particularly well-suited for families seeking a quiet, relaxing holiday, couples looking for a peaceful getaway, and budget-conscious travelers who appreciate good value. Older guests and those preferring a tranquil atmosphere will also find it appealing. To make the most of your stay, be prepared for the many steps and steep hills throughout the complex, which might be challenging for those with mobility challenges. Additionally, while dining is available, some guests recommend considering self-catering due to the food variety.

Facilities & Amenities
The hotel features multiple pools that are generally clean and well-maintained, providing ample space for relaxation, though some guests noted missing tiles and the water can be quite cold, especially in winter. Sunbeds are readily available, with some being older or dirty, and a system is in place where they are locked up at night. Wi-Fi connectivity is a common point of feedback, often described as limited or weak within the rooms but reliably accessible in public areas like the reception, bar, and lower pool. An on-site shop is available for convenience, and the hotel implements a reusable cup policy for drinks, requiring a small deposit to reduce plastic waste, which is appreciated by many.

Cleanliness & Room Comfort
Rooms are consistently described as spacious and clean, with housekeeping services provided every other day, including fresh towels. However, many guests note the dated decor and general need for updates, mentioning issues such as flaking paint, holes in walls, rusty baths, and cupboard doors that are loose or hanging off hinges. While some found the beds comfortable and decent, a significant number of guests reported uncomfortable mattresses that were too hard, with some resorting to sleeping on sofa beds or swapping mattresses. Many apartments come with well-equipped kitchens including a coffee maker, toaster, and fridge, allowing for self-catering. A frequent concern is the lack of air conditioning, though fans are sometimes available for rent, and balconies are typically spacious, often offering sea views.

Dining & Food Quality
The buffet dining experience receives mixed reviews, with many guests finding the food quality to be acceptable and edible for a 3-star hotel, offering enough choice to always find something to eat. However, the food variety is often described as limited or repetitive, with common options like fish and pork. A recurring complaint is the food temperature, as dishes are frequently served cold, though a microwave is available for reheating. Breakfast typically includes eggs, cold meats, and cheese, with some finding the bacon quality inconsistent. The local drinks, beer, and spirits are generally well-received, though some found the cocktails to be very strong. There is a reusable cup policy at the bar, and notably, no snacks or ice cream are provided between main meals for all-inclusive guests. Queues can form at peak times, and the restaurant can feel full.

Location & Accessibility
The hotel boasts a central location that is highly praised, offering easy beach access within a 10-minute walk to a black sand beach. It is conveniently situated near a bus stop, a supermarket just outside, and a variety of local restaurants and bars within a short walking distance, making it ideal for those who enjoy exploring the surrounding area. The overall atmosphere is quiet, making it unsuitable for those seeking lively nightlife. A significant aspect of the hotel's accessibility, frequently highlighted by guests, is the presence of many steps and steep hills throughout the complex. This layout means it is not recommended for individuals with mobility challenges or those who prefer to avoid extensive walking and climbing.

Staff & Service
The hotel staff consistently receives high praise for their friendly staff and helpful demeanor, with many guests highlighting their attentiveness and hard work. From the reception team to the restaurant staff, bar staff, and cleaners, their positive attitude and willingness to assist are frequently mentioned. The quick check-in process is appreciated, and staff are often accommodating with requests, such as allowing guests to retain all-inclusive wristbands for lunch on their departure day. The housekeeping team is noted for their thoroughness, ensuring rooms are clean and well-maintained. Furthermore, the staff are quick to respond to any issues, such as fixing a broken fan or providing assistance during a family emergency, contributing to a positive overall experience.

Additional Information
Guests should be aware that the hotel offers limited entertainment, with quiet evenings and no dedicated animation team or mini disco for children, suggesting guests bring their own speakers for music. There is a cup deposit policy at the bar, requiring a small fee for reusable plastic cups. A TV remote deposit is also required for in-room television use, and a deposit is needed for fan rental if air conditioning is not available. Some guests have noted sunbed reservation issues, where towels are placed early but the beds are not used for extended periods. Additionally, the hotel lacks clearly designated smoking policy areas, which can affect non-smoking guests.