Anelia Resort & Spa

The resort offers a serene escape, distinguished by its magnificent gardens and stunning infinity pools that provide breathtaking sea views, making it a memorable destination for guests. Its direct beach access further enhances its appeal, offering a picturesque setting for relaxation. The hotel is particularly well-suited for couples seeking a romantic getaway, with special arrangements like candlelight dinners, and for families who appreciate spacious accommodations and engaging entertainment. Relaxation seekers will find the tranquil ambiance and scenic surroundings ideal for unwinding, while sightseers and explorers can use it as a convenient base to discover the island's attractions. To maximize your experience, consider requesting a room on a higher floor for superior views, and be sure to book popular water activities like glass-bottom boat rides in advance, as slots can be limited.

Facilities & Amenities
The resort boasts an array of facilities designed to enhance guest stays. Multiple pools are a highlight, particularly the infinity pool which offers stunning ocean vistas, and a unique natural pool suitable for snorkeling. Guests also appreciate the well-maintained gardens that contribute to the tranquil atmosphere. For recreation, a gym is available, though some guests noted it could benefit from better maintenance and Wi-Fi access. The spa offers a relaxing experience, although some found the services to be on the pricier side. While Wi-Fi is available, its reception can be spotty in certain areas. Complimentary water activities such as kayaking, glass-bottom boat rides, and snorkeling are popular, but require advance booking. The games room is present but has been noted by some as needing equipment repair and better upkeep. Rooms are equipped with a refrigerator for convenience. It's worth noting that the property does not have elevators, which could be a consideration for guests with mobility concerns.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is generally positive, with many describing rooms as spacious and well-maintained. However, some reviews indicate that certain rooms appear dated, with instances of peeling wallpaper or old mattresses. Minor maintenance issues such as leaky taps, non-functioning phones, or faulty lights were occasionally reported. While most guests found the beds comfortable, a few noted them as being hard or consisting of two single beds pushed together. The air conditioning is appreciated, though some experienced issues with its effectiveness or cleanliness. A significant concern for some guests was the presence of mosquitoes and, in a few isolated cases, bed bugs, which severely impacted their stay. Noise levels from evening entertainment, particularly from the bar and restaurant areas, were a recurring complaint, disrupting sleep for rooms located nearby. TV channels are limited, with some sets being older models.

Dining & Food Quality
The dining experience at the resort receives mixed but largely positive feedback. The buffet for breakfast and dinner offers a wide variety of options, with many guests praising the food quality as tasty and delicious. Indian cuisine is frequently available, and while vegetarian options are present, some guests found them limited or repetitive over longer stays. The burger bar is a popular choice for lunch, offering freshly cooked items. A notable highlight is the beachside buffet dinner, which provides a unique and enjoyable atmosphere. However, some guests expressed concerns about food hygiene, mentioning uncovered dishes or items not being adequately chilled. The all-inclusive package includes drinks, though the selection of cocktails can be limited. Room service is not consistently available at all hours, and some guests reported issues with delivery. Overall, the resort aims to cater to diverse palates, but consistency and variety for specific dietary needs could be improved.

Location & Accessibility
The resort's central location is a significant advantage, offering convenient accessibility to various points of interest. It is situated within a short walking distance of Flic en Flac town, where guests can explore local shops, restaurants, and a supermarket. A bus stop located nearby provides easy public transportation access to other parts of the island, including Port Louis, Cascavelle, and Quatre Bornes, making it an excellent base for exploration. While the hotel boasts direct beach access and a private beach area, some guests noted that these sections can be rocky or smaller compared to the main Flic en Flac public beach, which is also a manageable walk away. Parking facilities are available for guests with rental cars. The peaceful setting, away from the immediate hustle and bustle, is appreciated by many, while still offering the convenience of nearby amenities.

Staff & Service
The staff at the resort consistently receive high praise for their friendly and attentive service. Many guests highlight their helpfulness, politeness, and constant smiles, which significantly contribute to a positive experience. Housekeeping is generally described as responsive and efficient, ensuring rooms are clean, though some reviews mention occasional lapses in thoroughness. The check-in and check-out process receives mixed feedback; while some found it quick and seamless, others reported it as slow, unhelpful, or inconsistent, with occasional discrepancies regarding booking details or early arrival accommodations. Dining service is also varied, with some guests commending the efficiency and warmth of the restaurant staff, while others noted instances of disorganization. Despite some isolated negative interactions, particularly with certain reception staff, the overall sentiment is that the team strives to provide excellent hospitality.

Additional Information
This resort offers several unique features and policies that enhance the guest experience. Evening entertainment, including live music, dance, and DJ sets, is a regular highlight, creating a vibrant atmosphere for guests. Complimentary water activities such as kayaking, glass-bottom boat rides, and snorkeling are available, though it is advisable to book these in advance due to limited slots. Guests should be aware that the property does not have lifts, which could pose a challenge for elderly guests or those with mobility issues, as accommodations are spread across multiple floors. While the all-inclusive package is popular, some guests noted limitations on certain drink selections and the offerings for afternoon tea. There have been occasional mentions of stray animals, including dogs, cats, and birds, around the property, particularly in outdoor dining areas. A few isolated reviews also raised concerns about food safety, though this was not a widespread issue.