EVE by Adam Hotels

The hotel is often highlighted for its excellent breakfast and spacious, comfortable rooms, offering a boutique and cozy atmosphere. Guests frequently find it to be a good value for money, appreciating the overall pleasant vibe. It is particularly well-suited for families due to its larger rooms and amenities for children, and also for couples seeking a comfortable and convenient stay. Pet owners will find it accommodating, though some specific policies regarding pets in rooms should be clarified upon booking. While many praise the staff's helpfulness, a few isolated but significant incidents suggest inconsistencies in service. To ensure a smooth experience, guests are advised to confirm all specific amenity details upon arrival and be aware that some areas of the hotel may show signs of wear despite recent renovations.

Facilities & Amenities
The hotel offers a swimming pool that is generally enjoyed, though some guests find it a bit small and note occasional issues with pool cleanliness and early closing times, sometimes as early as 4 PM. There are dedicated areas for children, including a playing room or gymboree, which are appreciated by families. While some recreational facilities like a pool table and ping pong are mentioned, their maintenance can be inconsistent. Guests benefit from free Wi-Fi throughout the property. The lobby often provides complimentary wine, soft drinks, and pastries, and the snack bar by the pool sometimes offers free popsicles for children and beer for adults, adding to the value. However, some guests noted a lack of towels at the pool and the absence of a heated pool or indoor pool, as well as a gym.

Cleanliness & Room Comfort
Room comfort is a mixed bag, with many guests praising the spacious rooms and comfortable beds that ensure a restful sleep. Rooms are generally described as clean upon arrival, with fresh towels and basic amenities like shower gel and a coffee maker provided. Guests appreciate the good air conditioning and the presence of a television, couch, and refrigerator. However, several reviews highlight issues with room maintenance, noting worn furnishings, stained carpets, and peeling paint. Bathrooms are frequently mentioned as needing renovation, with reports of rust in showers and non-functional toilets. Noise levels are a significant concern for some, with complaints about being able to hear neighbors and street noise, and some rooms having noisy air conditioning units. Daily cleaning can be inconsistent, and some rooms have a persistent smoke or mold smell.

Dining & Food Quality
The breakfast at the hotel receives widespread praise, with many guests describing it as excellent and outstanding. There is a wide variety of options, including fresh fruits, cheeses, and warm dishes, catering to diverse tastes. Guests appreciate the extensive selection, though some note that the food quality can be inconsistent, with certain items not being as fresh or tasty. A common complaint is the presence of only a single coffee machine, leading to long lines, and the coffee quality can be poor, especially on Saturdays when the machine may not operate. The dining room atmosphere is sometimes described as crowded or having poor ventilation, leading to a strong food smell that can permeate clothing. While the breakfast is a highlight, the hotel does not offer a dedicated restaurant for dinner, and some guests found the use of disposable cups and spoons at breakfast to be a minor drawback.

Location & Accessibility
The hotel boasts a central location, making it convenient for guests to access various attractions, shops, and restaurants within a short walking distance. It is approximately a 10-minute walk to the beach and promenade, and its proximity to the central bus station is a significant advantage for those relying on public transport. Guests appreciate the nearby amenities, including a supermarket and local eateries. Parking is available, with some guests finding free and easy access options, including a garage. However, the parking situation can be challenging, with reports of limited space, unsecured areas, and confusing access. While the location is generally good for exploring the city, some guests note that the immediate surroundings are not always appealing, and the hotel is not directly on the beachfront, requiring a walk to reach the sea.

Staff & Service
The hotel staff receives frequent praise for their friendliness, helpfulness, and responsiveness to guest requests. Many guests highlight the polite receptionists and a smooth check-in process. Specific mentions of staff going "above and beyond" to assist guests are common, contributing to a positive experience. Housekeeping is often described as attentive, ensuring rooms are clean and well-maintained. However, there is a notable divergence in feedback, with a significant number of reviews detailing instances of rude, disinterested, or even unprofessional behavior from certain staff members, particularly in the dining area or regarding specific hotel policies. Some guests reported a lack of training in basic hospitality and difficulty in addressing complaints with senior management. Despite these inconsistencies, the overall sentiment leans towards appreciation for the staff's efforts to provide good service.

Additional Information
The hotel offers a pet-friendly policy, allowing guests to bring their small dogs, though it is crucial to understand the specific rules regarding leaving pets unattended in rooms to avoid misunderstandings. For observant guests, the hotel provides a Shabbat key and facilities for lighting candles. Unique amenities include complimentary wine, soft drinks, and pastries in the lobby, and sometimes free popsicles and beer at the poolside snack bar. Guests also appreciate the convenience of WhatsApp check-in and check-out. However, some guests noted that the hotel's actual name on the building can be confusing, as it may differ from the booking name. There were also mentions of a strong perfume machine in the lobby, which some guests found overwhelming.